Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

June 18, 2020

Adds a great additional product for my customers and gives regular income. Great customer service when I had a glitch, fixed quickly.

Willow & Finn Candles
United Kingdom
10 months using the app
June 19, 2020

5 stars all for Nikola, tireless customer support throughout a sometimes difficult process. Thank you for your help.

Recess
United States
2 months using the app
June 21, 2020

Recharge's customer service is excellent! Would like to give a shoutout to Jaxon from Recharge for helping me solve my technical problem that nobody was able to fix. Thank you very much!

Alevate Living
Singapore
June 23, 2020

Using this app to make recurring orders for pasture-raised meat products. Customers can build their own bundle or purchase a sampler bundle. Everything works as it says it should, and support has been excellent. Currently migrating to a Pro account.

North Mountain Pastures
United States
3 months using the app
June 23, 2020

Very easy to use application for setting up recurring products. The customer service, even though not available by phone, is very responsive and knowledgeable, and able to help with issues.

Boomers Forever Young
United States
8 months using the app
June 24, 2020

I've run multiple subscription box companies and have tried multiple "certified" apps that exist on the Shopify app store and I can say without a doubt that ReCharge is better than the others. Their feature depth and integrations with other 3rd part apps are seamless and their customer support is solid. Look no further as you've found the solution you're looking for.

MONSTERBASS
United States
Over 1 year using the app
June 24, 2020

I didnt put "urgent" but they responded on the same day immediately with clear answer to my question. Great support.

Tippsy Sake
United States
Almost 2 years using the app
June 25, 2020

The support is accurate and fast!
Thanks a lot Kyle!

The free charge tern is also very helpful for small entrepreneurs like us!

Apollon’s Gold Specialty Coffee
Japan
June 26, 2020

This app has helped me built a strong subscription customer base. The customer support helped me in a timely manner every time I needed.

Superlativa
Spain
5 months using the app
July 1, 2020

This app has really helped increase the LTV of our customers by allowing them to be automatically billed and have their product shipped monthly. I have had a couple questions and Nevena in support was super helpful and awesome to work with!

Smart Pressed Juice
United States
Almost 2 years using the app