Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

Edited June 23, 2026

Clar J was so helpful and patient! Really took their time looking into the details and issues of the account. Really appreciate it!!

Wild
United Kingdom
About 7 years using the app
Edited July 7, 2020

ReCharge has made it so easy to offer our customers a subscription to our products! And it's easy to edit in the backend. The support team is great and really helpful. We do experience issues with customers not being able to log in and change their own upcoming orders, so sometimes we have to do it for them, which is an issue we're working to resolve.

Rainbo
Canada
12 months using the app
July 7, 2020

Incredible software and team! They've been with us for over 3 years, helping us grow our subscription base with an ever-evolving platform. A+ on ReCharge and the team!

Kashmere Kollections
United States
Over 3 years using the app
July 8, 2020

Recharge has been a game changer for our subscription business. Great functionality, easy to use and a great support team!

Leefy Organics
United States
About 1 year using the app
July 8, 2020

This app is the best of its kind in the market hands down. I bet there are other apps that try to do similar things and do them well, but where ReCharge differentiates itself to me is the people behind it. The customer service that this app provides is superb. I really needed a lot of customization and help figuring out their platform to fit the needs of my business, and the support agents at ReCharge have always been there to help me figure everything out. Special shoutout to Kyle, who has been such a marvelous person in this whole process. Could not have used ReCharge in such versatile ways if it wasn't for him. Thanks Kyle, and to all the other support agents that have been there for our business - on demand, literally!!

Zenergy
United States
3 months using the app
July 10, 2020

Kat Newman walked us through the app. We will be adding it our store for recurring orders. Great experience with Kat!

GoJava Toronto
Canada
About 1 year using the app
July 13, 2020

Great customer service and very easy to get subscriptions working seamlessly. Shout out to Nikola for all her support!!

Gold Drop
Mexico
6 days using the app
July 14, 2020

This application is amazing and super easy to use. When I did run into some trouble, a customer service agent (Mathew M I believe) was so helpful and knowledgeable that I had my issue fixed within an hour or two. Definitely recommend paying for the extra support in the early days, make your life way easier. Thanks Mat and thanks Recharge!

Honibe
Canada
3 months using the app
Edited July 15, 2020

Impressed with customer service by Javaughn. Issues were addressed & resolved promptly so thank you!

Camelicious USA
United States
July 16, 2020

Great app for our supplement subscription business. Customer Support (Sean) is very helpful. We are excited to be upgrading to Pro to expand our subscription capabilities.

OLLY Public Benefit Corporation
United States
Over 1 year using the app