Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

July 29, 2020

Great app to use and an exceptional service. Setup of Recharge was very smooth, we did not have any issues with our subscribers so far and the team is further keen on satisfying any additional needs! Highly recommended!

B.TEALY
Germany
9 months using the app
July 29, 2020

This is a great app for anyone looking to sell subscriptions. Is is easy to setup and the support is excellent!

Capillus
United States
2 months using the app
July 29, 2020

I'm giving this 5 stars for my work with Denis. He was absolutely great to work with and answered our problems -- the app wouldn't enable on our site - and we just couldn't figure it out! he launched the app to our theme and boom we're in business! We're so excited to get started with reCharge and Smile.io! Thanks!

Bella Goodlife
United States
5 days using the app
July 30, 2020

It took a little while to really get into configuring the app for our needs, but the customer support have been very helpful throughout and have always promptly replied.

Sip Champagnes
United Kingdom
4 days using the app
Edited July 30, 2020

We recently migrated from Bold Subscriptions and the team and support with Recharge were amazing. Walked us through the entire process, answered all our questions and the transition was seamless. Our team and customers are already loving all the features and ease of use of the Recharge platform.

Serenity Kids
United States
2 months using the app
July 30, 2020

My business just started offering subscriptions and, with ReCharge, so far so good! Thanks for a great app.

Charlito's Cocina
United States
6 days using the app
August 1, 2020

This is a great app, and I have faced some errors on my end, but the customer service is always helpful and gives the solution to solves my error immediately. Two thumbs up for their customer service!

Mossac
Malaysia
3 months using the app
Edited August 3, 2020

We've been using ReCharge since 2018 and have had no issues. Great customer service and so far it's been an awesome subscription app for us!

Tahmina Intl
United States
Over 2 years using the app
August 3, 2020

The team at ReCharge has been very quick to help us whenever we've had any issue. In a year or so of using Recharge, all we can say is that it's a great service.

Kittel
Canada
Almost 2 years using the app
August 4, 2020

This is, by far, the best subscription app! The customer support is beyond my expectations and the functionality of the app with my theme and custom additions is flawless. We had a few small changes that needed to be made and their team was on it immediately! Highly recommend ReCharge!

Apocalypse Coffee
United States