Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

August 13, 2020

Great platform and great customer support! It has also helped us to increase our customer retention rate!

Fluffy Cow Coffee
United States
7 months using the app
Edited August 13, 2020

I am not sure how to install it on my website but the support team did it immediately instead of me.
High recommended :-)

Chirp
United Kingdom
1 day using the app
August 17, 2020

The app is very simple to use and install, and presents well to customers. It has a very accessible starting model too, which makes it free to start.

The Oat Company
Canada
4 months using the app
August 18, 2020

Works as described. Only problem is that you have to use Stripe with it, and I wanted to only use Shopify payments. Thanks!

GREY
United States
August 20, 2020

I asked for help in setting up the app and Julmar (the person answering my queries) has been AMAZING. He got back super quickly with easy steps to follow and i managed to set up the app successfully!

Invisible Cities
United Kingdom
1 day using the app
Edited April 17, 2026

If there's one thing you can count on with Recharge, it's excellent customer service. I can always get in touch with a human within seconds to get the help I need. Thank you, Recharge team!

Routine
United States
Almost 6 years using the app
August 20, 2020

Recharge is the best subscription app for shopify. There are many useful integrations and their support is always quick to respond and help!

Topperswap
United States
Over 2 years using the app
August 22, 2020

Very helpful support team. Integration could be a bit better, but as you learn how it works it gets better.

nordfolk.dk
Denmark
About 2 months using the app
August 24, 2020

Had issues installing the app manually, but support was fast as anything and easy and they had it install within the hour. Thanks Julmar.

Climpson & Sons
United Kingdom
Almost 4 years using the app
August 25, 2020

Fantastic customer service team! They are always understanding and willing to help. The app itself works well too

Vibes Tribe
United States
6 months using the app