Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

Edited July 17, 2025

Great App for our subscription service! Very good customer service too, any issue is not too small and they always respond very quickly!

Crosby Coffee
United Kingdom
About 7 years using the app
Edited May 27, 2020

Fast and responsive support. We issues with subscription plan and every time we reach out to support, solution is provided. Well done, team!

Dutch Colony Coffee Co.
Singapore
6 months using the app
May 27, 2020

Love the app-- super easy to customize and the support team is fantastic as well. We looked at a few, this has been our best!

teakruthi
United States
7 months using the app
Edited June 17, 2020

2:56am... The worst experience so far setting up this app. I reached out for help and I got a quick response. I was shocked. I explained everything that is going wrong and all I got was a paragraphs to read and different things to try, and finally screen shots. I can't....I have been at this for 3 hours and now I have to dissect the email and figure it out on my own? Sorry this is not the kind of support I anticipated. I am not that computer savvy. Prove me wrong guys I am still here waiting for a reply, but it's crickets here. I hope Nena can come through before work tomorrow and I will change mage review. If this doesn't work out it's back Boulder Apps subscription.

6/17 I am updating my previous review here. I had an Uber (skype like) conversation with Austin who was showing me the ins and outs of the app. He was awesome, totally knowledgeable and answering everything and showing me live on the my screen sharing. The followup after our conversation was great and wanting to make sure everything was working properly for me. Thanks for making this happen!

Nomad Roasters
United States
6 days using the app
June 12, 2020

I am a big fan of Recharge. Due to the nature of our subscription program, we needed a higher level of customization and Recharge was able to provide that for us. Integrates easily with Shopify and they add new features to the program to increase UX which I like a lot.

California Baby
United States
Over 1 year using the app
June 13, 2020

We recently integrated this app into our Shopify store to add subscribe and save option on some of our products for our customers. I have to say the integration has been really smooth, with the Recharge Team helping us throughout the process by setting up regular check-ins and analysing if the widget is working well on our products page! Impressed with their customer support and the app perfectly fits our requirements!

Bare Necessities
India
22 days using the app
June 15, 2020

Clay was really helpful. He explained why certain files were required and made the appropriate updates in a timely manner.

KetoKrate
United States
Over 1 year using the app
June 17, 2020

Recharge has been an incredible company to work with. They also have an incredibly easy to use and manage product. If you're looking to add subscriptions to your shopify store - start here and you wont have to look any further.

Bluebird Botanicals
United States
4 months using the app
Edited August 18, 2020

Recharge is an awesome way to generate recurring revenue and offer a simpler buying experience for your customers. Great service and great product!

Skout Organic
United States
Over 1 year using the app
June 18, 2020

Adds a great additional product for my customers and gives regular income. Great customer service when I had a glitch, fixed quickly.

Willow & Finn Candles
United Kingdom
10 months using the app