Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

April 17, 2020

Only just starting out but I found the support team excellent. The response time was only a couple of hours which was great. Thanks Filip :)

Gypsy
Australia
3 days using the app
April 17, 2020

Delivered good early subscription growth using core module in first 12 months. Goods comms from the Recharge team. Now in discussions with them regarding more bespoke solutions for us - super helpful so far. Recommend.

Roar Gill
United Kingdom
About 1 year using the app
Edited April 18, 2020

Fantastic customer support!I highly recommend this apps to anyone who want to start subscription program.

ArkibKopi
Malaysia
About 7 hours using the app
April 21, 2020

The app allows our customers to subscribe to their purchases and makes their experience so seamless! Their support is extremely helpful and fast!

22 Days Nutrition
United States
About 1 year using the app
April 21, 2020

Nevena from Recharge support was fantastic and resolved my issue with a theme I was using and recharge compatibility within an hour of lodging a support ticket! Great customer support and good app highly recommend

Mikro Coffee Roasters
Australia
Almost 2 years using the app
April 21, 2020

Great app and great service - happy to recommend. Did plenty of research and this company seemed best to proceed with.
Thanks
Team ViDrate

ViDrate
United Kingdom
About 2 months using the app
April 21, 2020

Recharge as been a great app to help offer subscriptions to our customers. They've been very easy to work with and their service is top notch! Highly recommend!

Grubbly Farms
United States
Over 3 years using the app
April 21, 2020

The best app for subscriptions by far. Great support, robust features. My only complaint is that it takes some building to unlock some of the more advanced features. But even the out of the box version is better than anything else that's out there.

Formula
United States
Over 2 years using the app
April 22, 2020

Great team to work with, very attentive to the customers needs and well versed in not only the tools that they have created but the effects on customer retention. Highly recommend using for integration for subscriptions.

Victor Allen
United States
8 months using the app
April 22, 2020

In the process of switching from Bold to ReCharge. Asked the migration team to help and Stefan did an amazing job assisting me! Very satisfied thus far!

Waka Coffee
United States
34 minutes using the app