Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

February 14, 2019

Really great interface, easy to use and wonderful support team. They are really fast at getting back to any question or concern.

Body Balance Massage & Skincare Spa
United States
2 months using the app
March 26, 2019

Great app for recurring subscriptions and prepaid plans and support has been responsive with fixing our issues. Their fast turnaround within 1 working day helps us to set up our online store pretty quickly.

Squizzel Box
Singapore
9 days using the app
Edited May 13, 2019

I'm using the app for a flower subscription program and it works perfectly. It offers everything you need for a standard subscription.
It looks good, gives you plenty of options and it's easy to use.
It is not flexible in chosing and planing different delivery dates, but you can skip and adjust the next delivery as you prefer.
The team is fantastic, competent and always willing to help

Gioia Flowers
Romania
3 months using the app
November 20, 2019

I use Recharge to manage my BlendBee Tea Club subscription. This is the best app I have found and it has so many options to be able to customize the perfect subscription model. My customers have full access to their accounts, they can change frequency and products if they choose. Easy to set-up and customer service is outstanding!

BlendBee Tea
United States
About 2 months using the app
April 8, 2020

Amazing app, amazing team! Has helped us all the way to ReCharge Pro and we are now customising our customer portal!

BALLS UK
United Kingdom
2 months using the app
Edited April 15, 2020

Such a painful set up/migration process for me but Stefan was extremely helpful and patient. Can't wait to use Recharge.

Til You Collapse
United States
12 days using the app
April 18, 2020

Sean has been extremely helpful getting us set up with the Pro account! It is very nice to have the additional data and see the subscriber count grow!

GFP Chicago
United States
About 1 month using the app
May 18, 2020

Probably the most well built subscriptions app in Shopify. Vuk was extremely helpful and he helped me on a Sunday! Amazing support. The good thing is the flexibility of this app and how well it integrates to my Debut theme.

Mpakaliko.nl
Netherlands
September 9, 2020

We had a very technical migration from WooCommerce to Shopify and had to migrate a large list of subscriptions. We ran into some bugs along the way, but Recharge support was a huge help in getting those fixed for us in a very timely manner.

So far I am loving the interface of the app and we have a lot more control over our subscriptions than we did with WooCommerce subscriptions.

Soul CBD
United States
4 months using the app
September 29, 2020

Very helpful! Customer service took less than a day to get back to me. Thank you guys you rock! Jon M

The Cookie Crate
United States
29 days using the app