Reviews (3,146)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

October 27, 2020

So far all has be great, I'm still in early stages of using the app and currently am not live with my site but customer service has gone above and beyond, specifically Stefan Markovic, he was been a tremendous help so far in regards to the customer migration process. Look forward to continued use of the app.

Bandbox
United States
25 days using the app
November 17, 2020

They were so helpful on getting the app installed on my client's site! We were pleased with their support team and functionality of the app.

Bohmey Beauty
United States
20 days using the app
December 18, 2020

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Two Leaves and a Bud
United States
5 months using the app
December 23, 2020

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

BEHAVE
United States
5 months using the app
Edited January 30, 2021

ReCharge has been Great. Mat Mosveen was amazing in helping us get to launch and Stefan Markovic from Migrations made our import a breeze. Really pleased so far! Thanks Mat and Stefan!

Sea to Table
United States
3 months using the app
Edited April 14, 2021

Love being able to manage and update subscriptions easily, and the support from reCharge rocks. Thanks, Jessie M, for your help. ~Betsy V.

I and love and you
United States
5 months using the app
June 15, 2021

App works great (though I don't like having to dig inside the apps every time to get it, wish it was connected to shopify in a more user friendly way. also having to duplicate products is kinda weird visually). but all in all been very satisfied and a huge upgrade from what we were doing on woocommerce. And, had a support issue that Ronnie nailed! Thank you!

FastBraiin
United States
8 months using the app
June 25, 2021

Had great help from Brandon P., The app itself is fantastic for businesses looking to leverage the power of subscriptions.

Hatley Naturals
Canada
9 days using the app
August 2, 2021

Super easy to use and set up. Videos and documentation are helpful. Support was also very helpful in researching issues.

Bake Me Healthy Box
United States
About 1 month using the app
February 4, 2022

We are in the process of installing Recharge in the backend of our Shopify theme. Maryam was extremely helpful in answering our questions and providing links for instructional navigation integration. Maryam definitely deserves a 5-Star+ for Customer Service. All the best. Paul

ecoMVMNT
Canada
5 months using the app