Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

December 24, 2025

Great app. Duska was extremely helpful in solving a slight issue we had.

MYCRO
Australia
About 2 months using the app
Recharge replied January 7, 2026

Appreciate the feedback. I am glad Duska was able to help resolve the issue and keep things running smoothly.

Ty Bailey | VP of Services

December 23, 2025

Quikly responded to my issue and fixed! Always nice to work with.

Kari Gran Skin Care
United States
About 4 years using the app
Recharge replied January 7, 2026

Thanks for the kind words. I am happy to hear your issue was resolved quickly and that the experience was a positive one.

Ty Bailey | VP of Services

December 22, 2025

Quick integration/on-boarding with amazing help and guidance from Vinse! We had a tight timeline and the whole team worked closely with us to ensure we got live on time. Easy to use and lots of customization available.

Little Words Project
United States
18 days using the app
Recharge replied January 7, 2026

Thank you for sharing this experience. I am glad Vinse and the team were able to support a smooth and timely launch and provide the guidance you needed.

Ty Bailey | VP of Services

December 17, 2025

It works well, need to understand small things that help like formatting files. The Help desk is great.

EasiYo NZ
New Zealand
Over 3 years using the app
Recharge replied January 7, 2026

Appreciate your feedback. I am glad the platform is working well and that the help desk has been able to support you with the finer details.

Ty Bailey | VP of Services

December 16, 2025

Jaden W. Helped me get some things fixed up on the site! So grateful for Recharge making things simple to use for our customers and easy for our business! Definitely recommend.

Chattanooga Beard Co.
United States
About 3 years using the app
Recharge replied January 7, 2026

Thank you for the thoughtful review. I am glad Jaden was able to help get everything sorted and that Recharge has been a good fit for both your customers and your team.

Ty Bailey | VP of Services

December 15, 2025

Nick from Eshop was awesome with helping us set up customer look for our subscription widget

EC Sports Supplements
United States
Over 3 years using the app
Recharge replied January 7, 2026

Thank you for the great feedback!

Ty Bailey | VP of Services

December 11, 2025

Excellent customer service! Yajaira is very knowledgeable and responsive. Thank you for your world class customer service.

Boveda® Official Site
United States
About 2 years using the app
Recharge replied December 15, 2025

Thank you for the wonderful feedback. I’m glad Yajaira provided such knowledgeable and responsive support. We’ll make sure she sees your message.

- Ty Bailey | VP of Services

December 11, 2025

Great customer support and always adding new features!

Jamie’s Farm
United States
Over 7 years using the app
Recharge replied December 15, 2025

Appreciate your kind words. We’re happy to hear our customer support has been helpful and that you’re enjoying the steady stream of new features.

- Ty Bailey | VP of Services

Edited August 13, 2026

Pierre offered exceptional help when I ran into an issue with prepaid subscriptions. He clearly understood the problem and provided responses that helped me address the root cause. Thanks, Pierre!

The Chocolate Explorer's Club
United States
About 1 year using the app
Recharge replied December 15, 2025

Thanks for the thoughtful review. I’m glad you’ve found the features valuable and that our tech support has been there when needed.

Ty Bailey | VP of Services

December 10, 2025

Great app, the team are always on hand for support too

The Better Menopause
United Kingdom
Almost 2 years using the app
Recharge replied December 15, 2025

Thank you for sharing this. I’m happy to know the app has been working well for you and that our team has been consistently available when you need support.

Ty Bailey | VP of Services