Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

January 20, 2026

Love the app. It includes so many features and their support is absolutely amazing. They are incredibly responsive and Jack G for example even gave me a video tutorial on how to adjust the settings I needed adjusted. Great app. 100% recommend.

Sobe Tan
United States
5 days using the app
Recharge replied January 27, 2026

Thank you for such a thoughtful review. I’m glad the feature set has been valuable and that Jack went the extra mile with a video walkthrough to make everything clear.

Ty Bailey | VP of Services

January 16, 2026

Easy to use and great customer support if you ever need assistance, have questions, or experience any issues.

Organic Hydration
United States
About 4 years using the app
Recharge replied January 21, 2026

Thanks for sharing this. I’m glad you’ve found Recharge easy to use and that our support team has been there whenever you’ve needed assistance.

Ty Bailey | VP of Services

January 13, 2026

Support is quick to respond and very knowledgeable.

Buy Wines Online
United States
Almost 2 years using the app
Recharge replied January 21, 2026

Thanks for the kind words. I’m glad our support team has been responsive and knowledgeable when you needed help.

Ty Bailey | VP of Services

January 9, 2026

Great support staff! Always fast to respond and help with any questions

Wine on Sale
United States
12 months using the app
Recharge replied January 21, 2026

Thank you for the feedback. We’re happy to hear our support team has been quick to respond and helpful with your questions.

Ty Bailey | VP of Services

January 9, 2026

Recharge is an exceptional company. Great product, great support and they're always innovating. I've been working with them for almost a decade now and will never stop.

BodyHealth-Clone
United States
3 months using the app
Recharge replied January 21, 2026

This means a great deal to us. Thank you for working with Recharge for so many years and for recognizing both the product and the ongoing innovation from our team.

Ty Bailey | VP of Services

Edited February 2, 2026

Nikola was really helpful and resolved my issue quickly and efficiently.

The Glowcery
United Kingdom
Over 3 years using the app
Recharge replied January 21, 2026

Thank you for sharing this. I’m glad Vuk was patient, efficient, and able to guide you through to a quick resolution.

Ty Bailey | VP of Services

January 6, 2026

Nikola was great! Really helpful and clear, resolved my problem.

Noble Rot
United Kingdom
Almost 4 years using the app
Recharge replied January 21, 2026

Appreciate you calling out Nikola. I’m glad he was clear, helpful, and able to resolve the issue for you.

Ty Bailey | VP of Services

December 29, 2025

Great customer support! Yajaira was so kind and helped me understand a few issues. I've also had great support from Jose! Thank you guys!

Seeds Coffee Co
United States
About 3 years using the app
Recharge replied January 7, 2026

Thanks for the wonderful feedback. I am glad Yajaira and Jose were able to support you and help clarify everything along the way.

Ty Bailey | VP of Services

December 24, 2025

Great customer service! A bit of some technical hiccups and , but overall fantastic. Wish that the email notifications had less HTML setup for customer notifications and it was easier to incorporate our branding - fonts, design, etc.

Kribi Coffee Co.
United States
Almost 2 years using the app
Recharge replied January 7, 2026

Thank you for the thoughtful review. I appreciate the honest feedback around notifications and branding and I am glad the customer service experience has been strong overall.

Ty Bailey | VP of Services

December 24, 2025

Great app. Duska was extremely helpful in solving a slight issue we had.

MYCRO
Australia
About 2 months using the app
Recharge replied January 7, 2026

Appreciate the feedback. I am glad Duska was able to help resolve the issue and keep things running smoothly.

Ty Bailey | VP of Services