Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited August 18, 2026

Clar was ver helpful and quick!!

Wild Nutrition® Ltd
United Kingdom
About 6 years using the app
Recharge replied November 17, 2025

Really appreciate the kind words about Jake. I’m glad he continues to provide patient, thorough support whenever you need it.

Ty Bailey | VP of Services

November 13, 2025

Very happy with Recharge's technical service. Wilson M. was able to quickly address a problem we had and showed us how to correct it! Lifesaver.

Dice Envy
United States
Over 2 years using the app
Recharge replied November 17, 2025

Thanks for recognizing Wilson’s great work. I’m happy he was able to quickly solve your issue and guide you through the fix.

Ty Bailey | VP of Services

November 12, 2025

Great app and lots of functionality for my clients to be able to subscribe and buy their favorite products at a discount!!

Nefertari Organics
United States
3 months using the app
Recharge replied November 17, 2025

Thank you for the kind feedback. I’m glad to hear Recharge has helped your clients subscribe easily and save on their favorite products.

Ty Bailey | VP of Services

November 7, 2025

Taylor was extremely helpful and keep us informed throughout the entire process - was a pleasure working with him.

Spring Mountain Vineyard
United States
About 2 years using the app
Recharge replied November 11, 2025

Thank you for the thoughtful review. I’m pleased to hear Taylor kept communication clear throughout and made the process smooth.

Ty Bailey | VP of Services

November 7, 2025

Support took the extra step to verify the results, found a discrepancy and immediately resolved it. Great job!

Essential elements
United States
Over 2 years using the app
Recharge replied November 11, 2025

Thanks for calling this out. I’m glad our support team took the extra step to verify and resolve your issue quickly.

Ty Bailey | VP of Services

November 4, 2025

Ola was great with helping me troubleshoot through chat.

PiperBlue Organic Makeup
United States
8 months using the app
Recharge replied November 11, 2025

Thank you for the review. I’m glad Ola was able to assist you quickly and effectively through chat.

Ty Bailey | VP of Services

November 3, 2025

Jaden did a great job on helping resolve my problem in Recharge with a quick fix!

Bode Health
United States
About 2 months using the app
Recharge replied November 11, 2025

Appreciate you recognizing Jaden’s work. I’m glad he could provide a quick and effective solution.

Ty Bailey | VP of Services

November 3, 2025

Great customer service! Easy to use and navigate subscription platform.

Beak & Skiff / 1911 Established
United States
Over 4 years using the app
Recharge replied November 11, 2025

Thank you for sharing your experience. We’re glad to know Recharge has been easy to use and that our customer service team has been helpful.

Ty Bailey | VP of Services

October 30, 2025

any queries i've had have always been responded to very promptly, and customer service has been excellent.

White Rabbit Skin Care
United Kingdom
About 6 years using the app
Recharge replied November 11, 2025

Thank you for sharing this. I’m glad to hear our team has consistently responded quickly and provided excellent support.

Ty Bailey | VP of Services

Edited March 2, 2026

Great experience with Recharge over the past two years, customer service whenvever we're a bit stuck is really great, very responsive and super knowledgeable! Darius J on customer support has been a huge help!

Fuzzball
United Kingdom
Over 3 years using the app
Recharge replied November 11, 2025

Thank you for this kind feedback. It’s great to hear you’ve had a strong experience with Recharge over the years and that our support team continues to provide quick and knowledgeable help.

Ty Bailey | VP of Services