Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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AJ is awesome love all of his support and ability to teach me
Appreciate your kind words about AJ. He has a real gift for making things clear and I am glad you have benefited from that.
Ty Bailey | VP of Services
Irving went above and beyond. Excellent customer service.
Appreciate you calling out Irving’s work. It is wonderful to hear he went above and beyond to provide excellent service.
Ty Bailey | VP of Services
The Recharge customer service is great! There are so many nuances to running a subscription service and they always help quickly and properly identify the issues and resolve them.
This is fantastic feedback. We know running a subscription service can be complex, and I am glad our team has consistently provided the help you need.
Ty Bailey | VP of Services
John on chat support helped me quickly and efficiently. I started up subscriptions on my own and made some mistakes. John helped get them fixed asap!
Recharge makes it simple and easy :)
Appreciate you taking the time to share this. I am glad John was able to get everything fixed quickly and make the process smooth.
Ty Bailey | VP of Services
Nena was very knowledgeable and helpful
Thank you for the review. Quick and easy resolutions are what we aim for, and I am glad we delivered.
Ty Bailey | VP of Services
Nikola has been very helpful and very detailed with his explanation regarding my concern.
Thanks for highlighting Nikola’s help. We are glad he was able to provide such clear and detailed support.
Ty Bailey | VP of Services
I have been very fortunate to have worked with Hoa, Vincent and Matthew! I felt very well informed, they are quick to answer questions and have a great understanding of what they are doing :)
Appreciate this kind feedback. I am happy to hear Hoa, Vincent, and Matthew kept things clear and responsive throughout your experience.
Ty Bailey | VP of Services
Yajaira didn't stop until a solution was found. I was being bounced back and forth between Shopify and Recharge - until I got connected with Yajaira. In less than 24 hours, the problem was identified and I was provided a solution that worked.
Thanks!
Thank you for sharing this. I am so glad Yajaira was able to find a solution quickly and take ownership of the issue. We appreciate your patience and recognition.
Ty Bailey | VP of Services
Juan was a great help. He really provided a step by step on how to resolve my issue and made what seemed like a complicated process, a very simple process
Thanks for calling out Juan’s work. It is great to hear he made what seemed complicated into something simple and easy to resolve.
Ty Bailey | VP of Services
ReCharge is really awesome to use, and their customer support is very friendly!
Thank you for the review. We are thrilled you find Recharge easy to use and that our team has been friendly and helpful.
Ty Bailey | VP of Services
