Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
Refine
-
By rating
Very powerful and intuitive. Has been a great help building our Shopify revenue.
Thank you so much for taking time to leave a review!
- Ty Bailey | VP of Services
Good experience with CS team, Nikola was helpful and patient in resolving customer based issues with added learning material.
Thanks for highlighting Nikola’s work. I am happy to know he was patient and provided learning resources along the way.
- Ty Bailey | VP of Services
Great customer service level with the chat feature. Thanks Jaden W!
Thank you for the five stars. We are glad to have you as part of the Recharge community.
- Ty Bailey | VP of Services
Great Platform! the support was really helpful to solve a complicated Automation error within a day. Highly recommend.
Thanks for this feedback. It is great to hear the support team was able to solve a complicated issue quickly.
- Ty Bailey | VP of Services
Greatly helpful customer service. Thank you Irving!
Really appreciate the kind words about Irving. We are glad he could help and will pass along the thanks.
- Ty Bailey | VP of Services
We love ReCharge, not only for how much they can do and how well integrated with Shopify they are, but also for their great customer service. Thanks, ya'll!
This is wonderful feedback. Thank you for recognizing both the platform and the customer service. We are grateful for your trust.
- Ty Bailey | VP of Services
Excellent support! I appreciate the fast response!
Thanks for the kind words. We are glad the team could provide excellent support.
- Ty Bailey | VP of Services
Yajaira at customer support solved my problem quickly.
Glad Yajaira could quickly solve the issue for you. We will be sure to share your kind words with her.
- Ty Bailey | VP of Services
Hoa at Recharge was wonderful to work with and very helpful throughout the entire implementation process!
Thanks for sharing this. Hoa is a wonderful teammate and we are thrilled she could help throughout your implementation.
- Ty Bailey | VP of Services
This review is about the customer service experience:
Service from Melanie was quick and efficient. She provided me the information that I need as both direct answers to questions and to helpful guides via links.
I appreciated speaking to a person and not a chatbot.
Really appreciate this thoughtful review. I am happy to hear Melanie provided clear answers and resources while keeping the process efficient.
- Ty Bailey | VP of Services
