Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Great support team what always have answers for questions asked. Recently helped us with updating our subscription widget. Thank You!!
Thanks for the generous feedback. I’m glad we could help with the payment switch and be there to answer your questions. We appreciate the trust.
- Ty Bailey | VP of Services
Always quick to help and troubleshoot issues, and informative responses. Definitely an easy company to work with.
I appreciate you sharing this. It’s great to hear our team has been helpful and easy to work with. We’ll keep showing up for you.
- Ty Bailey | VP of Services
We have been using recharge for our shopify webshop for over 5 years and are very happy. Great customer service too.
Thanks for being with us for over five years. That kind of long-term partnership means a lot and we’re glad our team has earned your trust.
- Ty Bailey | VP of Services
Great support and great platform! So far we are very happy with the switch to them!
Thank you for the kind words. We’re thrilled to hear your switch to Recharge has been a positive experience so far.
- Ty Bailey | VP of Services
Excellent customer service from Miley W. Very thorough and gave me exactly the information I needed. Appreciate the great help.
Thanks for the great feedback. I’m glad Miley was able to give you the clarity you needed. We’ll make sure she sees your note.
- Ty Bailey | VP of Services
Have been using this for years and recently had a conversion to the newest version and Nikola from technical support was amazing! Guided me through all the way. Highly recommend!
Thank you for the amazing review and for staying with us through the upgrade. Nikola is fantastic and I’m glad he could guide you through the process so smoothly.
- Ty Bailey | VP of Services
Malik was very helpful with my concern and helped me fast! Appreciate his proactiveness in doing the edits too.
Thank you for the kind words about Matt. Glad he was able to jump in and resolve things quickly. We’ll be sure to pass along the praise.
- Ty Bailey | VP of Services
Recharge is super seamless to use overall, though some of the newer features can be a bit tricky to navigate. Thankfully, their support team is really knowledgeable and easy to talk to. Big shoutout to Matt for helping us sort out an issue with our customer portal!
Thanks for this honest and helpful feedback. We know navigating new features can sometimes be tricky so I’m glad Matt was there to support you. We’ll keep making it better.
- Ty Bailey | VP of Services
Fast service to correct a customer set up query.
Thanks for the great feedback. Glad we could help resolve the setup question quickly and keep things moving for your team.
- Ty Bailey | VP of Services
Yajaira was an incredible help and took the time to ensure our questions were answered and everything was working correctly.
Really appreciate you taking the time to highlight Yajaira. It is great to hear she made sure everything was working smoothly and that you felt supported throughout.
- Ty Bailey | VP of Services
