Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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I was having trouble with setting coupons but was able to get step by step instructions that were really helpful!
I’m so glad Yajaira’s video was helpful. Navigating between platforms can be frustrating so I really appreciate you calling out her support.
- Ty Bailey | VP of Services
Pierre L. Was amazing helping me figure out some product issues! Love this app
Thanks for the shoutout. I’m glad Pierre was able to assist with your product questions. We appreciate the kind words.
Ty Bailey | VP of Services
Recharge customer service reps are the BEST. Ola was SO helpful and patient as we worked through some hiccups with win backs. I'm really pleased Recharge listened and lowered pricing for small businesses. They're investing in more tools, which I am excited to use. Highly recommend.
Thank you for the honest feedback. We understand the impact of pricing on small businesses and appreciate your recognition of the improvements and support. We’ll continue working to deliver strong value.
Ty Bailey | VP of Services
Zachary is always a great help when I am trying to resolve via detailed problems with Recharge. I appreciate his expertise immensely!
We appreciate you taking the time to leave a five star review - and for the shoutout to Zachary!
Ty Bailey | VP of Services
Please give John Miayo a raise! I was having an issue with a customers subscription (max tries reached) and he helped me when I was about to pull my hair out. Thank you thank you thank you John!
We’re so glad John was able to help just when you needed it most. Thank you for sharing this!
- Ty Bailey | VP of Services
Recharge has really helped us grow our subscriptions, and their support team is awesome, Thank you Malik. April walked us through ways to improve our setup.
We’re thrilled Recharge has supported your subscription growth. Thank you for recognizing both Malik and April. I’m glad they were able to assist you.
- Ty Bailey | VP of Services
Juan was great and sorted my problem on a quick call
Thank you for the kind words! We're so glad Juan was able to assist you quickly and effectively.
- Ty Bailey | VP of Services
This is an excellent app and it works well. When I first signed up for it, I was worried that not having phone customer service would be difficult but they find creative ways to be super helpful over live chat. Juan C from customer service is particularly amazing and can help me solve any problem quickly and effectively.
We’re thrilled to hear that Recharge is working well for you and that Juan provided such excellent support. Thank you for taking the time to share your experience.
- Ty Bailey | VP of Services
Our implementation engineer, Vinse, was the man! He was super helpful as we migrated our subscriptions from Yotpo to Recharge, and we are stoked with how simple the process was.
We’re so happy to hear that Recharge has been a great fit for your brand and that Vinse made the migration seamless. Thank you for your feedback.
- Ty Bailey | VP of Services
Excellent customer support experience. Yajaira resolved my issue efficiently and effectively.
Thank you for the great review! I’m glad Yajaira was able to assist you quickly and effectively.
- Ty Bailey | VP of Services
