Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
Refine
-
By rating
While the app is constantly upgrading it's capabilities (albeit still in beta for some newer features), their customer support staff are very responsive and helpful!
Appreciate your thoughtful review. We are continuing to grow and improve the platform and I am glad our support team has been responsive and helpful along the way.
- Ty Bailey | VP of Services
Really good online suppport from Snezana should you not find what you need on the ChatBot. Have been using Recharge for 5 years and the recent upgardes have been welcomed
Thanks for being with us these past five years and for calling out Snezana’s help. We are happy to hear the recent upgrades have been a positive change for you.
- Ty Bailey | VP of Services
Support was quick and helped fixed the issue that I was having right away. Very happy with the support.
Thanks for sharing this. Quick and effective support is always our goal and I am glad we were able to help right away.
- Ty Bailey | VP of Services
Very helpful support team! Provided helpful links that can guide us to the right direction.
Appreciate the feedback. Always great to hear the team was able to provide helpful support when it mattered.
- Ty Bailey | VP of Services
Vuk was very helpful and solved my issue quickly! Kudos!!!
We are proud to support your team and grateful for the trust you have placed in us.
- Ty Bailey | VP of Services
Renata the agent that helped me was informative, efficient, and concise. She took into consideration when making sure the work flow isn't hindered or delayed.
Thank you so much for your kind words about Renata. I’m glad she was able to support you efficiently and keep everything on track. We really appreciate you taking the time to let us know.
- Ty Bailey | VP of Services
Difficult to find customer support access, but once you get them they are very good.
Thanks for the honest feedback. We’re always working to make it easier to get help when you need it. I’m glad our team delivered once you connected with them.
Ty Bailey | VP of Services
Great product and excellent support when we recently had an issue due to a website rebuild. Nikola C was excellent in asking the right questions and implementing a solution that was clearly explained.
Thank you for the thoughtful note. Rebuilds can be tricky so it’s great to hear Nikola was able to guide you through it clearly and effectively. We’ll make sure he sees this.
- Ty Bailey | VP of Services
Does what it says. Easy interface to add what you want to do, and customer and chat support has been great and responsive when we run into any issues.
Appreciate your review. It means a lot that our support team has been there for you when it counted. Glad the platform is working well for you too.
Ty Bailey | VP of Services
Best subscription app, been using for years. Great CS, easy to use, 10/10 thank you!
We love hearing this. Thanks for being with us over the years and for recognizing the team’s effort.
- Ty Bailey | VP of Services
