Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

June 4, 2025

Jaden did an excellent job understanding the issue, and working with the backend tech team to resolve the issue. Really appreciated the help and staying on top of it. Thank you.

LoveGood-CA
Canada
About 8 years using the app
Recharge replied June 17, 2025

Thank you for sharing your experience! I’m so pleased to hear Jaden was thorough and effective in resolving the issue.

- Ty Bailey | VP of Services

June 3, 2025

Recharge is great. Have come across from Yotpo and haven't know what we have been missing with all of these new features. Support has been amazing too!

MAAEMO Organic
Australia
3 days using the app
Recharge replied June 17, 2025

We’re so glad to hear that switching from Yotpo has been such a positive experience. Thank you for your kind feedback about the features and support.

- Ty Bailey | VP of Services

May 28, 2025

Recharge is a good system and has wonderful support who is able to help us when in need

PurelyB
Malaysia
Almost 6 years using the app
Recharge replied June 17, 2025

Our team is grateful for your support and thrilled that you’re seeing value in Recharge!

- Ty Bailey | VP of Services

Edited September 22, 2026

Jake was an amazing help and very prompt, as always, on live chat. Thank you!! :)

Kollo Health
United Kingdom
Over 6 years using the app
Recharge replied May 27, 2025

We're so glad you’re having a great experience—thank you from all of us at Recharge!

- Ty Bailey | VP of Services

Edited February 17, 2026

Very good customer support by Pierre and Jaden W!

Power Chews
United States
Over 1 year using the app
Recharge replied May 27, 2025

Awesome to hear things are running smoothly—thank you for letting us know!

- Ty Bailey | VP of Services

Edited August 20, 2026

Amazing customer service! I got help I needed within minutes and the platform is super intuitive.

EcoSand
Denmark
Over 1 year using the app
Recharge replied May 27, 2025

Your feedback means the world to us - thanks for being part of the Recharge community!

- Ty Bailey - VP of Services

May 12, 2025

Vuk was great and managed be query with ease & speed

Glaze
United Kingdom
Almost 4 years using the app
Recharge replied May 13, 2025

This is exactly what we love to hear—thank you for the kind words!

- Ty Bailey | VP of Services

May 9, 2025

Roberto has been great, very knowledgeable, friendly, and professional. Keep it up!

Allure Beauty Box
United States
About 3 years using the app
Recharge replied May 13, 2025

It makes our day to hear from happy merchants like you—thank you!

- Ty Bailey | VP of Services

May 5, 2025

Top-tier product that they clearly have an aggressive roadmap for. Phenomenal support as well (Bryan Nguyen -- looking at you).

Black Flag Provisions™
United States
Almost 2 years using the app
Recharge replied May 13, 2025

Thanks for the shout-out! Our whole team appreciates your feedback.

- Ty Bailey | VP of Services

May 3, 2025

Great app that helps us manage all of our subscriptions. Customer service is great and they stay on top of it till they get it solved for you.

Tortilla Familia
United States
Over 5 years using the app
Recharge replied May 6, 2025

So glad Recharge is helping power your growth—thanks for the kind words!

- Ty Bailey | VP of Services