Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited July 2, 2026

The app still needs some work, but best Technical Support Team. Always helpful and will go above and beyond.

Café Saint-Henri
Canada
Almost 5 years using the app
Recharge replied April 21, 2025

Thanks for the shout-out! Our whole team appreciates your feedback.

- Ty Bailey | VP of Services

Edited July 22, 2025

Had an Enquiry about my settings in our subscriptions model up and the team in support are very helpful in supporting us do this.

Wright Brothers Home Delivery
United Kingdom
Almost 5 years using the app
Recharge replied April 21, 2025

Our team is grateful for your support and thrilled that you’re seeing value in Recharge!

- Ty Bailey | VP of Services

April 3, 2025

Recharge support has always been great to work with and issues are usually resolved in a timely manner. Thanks for all your help.

Bobo's
United States
Over 6 years using the app
Recharge replied April 21, 2025

Thanks so much for your kind words! We’re thrilled to hear you’re enjoying Recharge.

- Ty Bailey | VP of Services

April 3, 2025

Great support by Pierre L on questions concerning complex migration issues with payment providers. Thanks again!

My Perfect Pet
United States
About 1 year using the app
Recharge replied April 21, 2025

Thanks for taking the time to leave a review! It means a lot to our team.

- Ty Bailey | VP of Services

April 2, 2025

Amazing! Very knowledgable, quick responses, and fixed my issue efficiently and effectively! I greatly appreciate the wonderful service I received!

Press House
United States
4 months using the app
Recharge replied April 21, 2025

Grateful for your support and thrilled that Recharge is working for you!

- Ty Bailey | VP of Services

March 31, 2025

Very helpful! Was able to create the subscription for our customer when one wasn't created by the app.

The Kindness Company
United States
Over 1 year using the app
Recharge replied April 21, 2025

Thanks for the awesome review - we’re pumped to hear it’s going well!

- Ty Bailey | VP of Services

Edited September 23, 2026

Nikola C. sorted out a particularly confusing and ongoing issue with a payment super quickly and efficiently. I appreciate their assistance massively.

Verso
United States
About 4 years using the app
Recharge replied April 21, 2025

Awesome to hear things are running smoothly—thank you for letting us know!

- Ty Bailey | VP of Services

March 27, 2025

Jaden W was so so helpful in getting us more information about workflows, subscriptions, variations. The support team is amazing and we're excited to grow our biz with Recharge

modcup coffee
United States
About 1 year using the app
Recharge replied April 21, 2025

It’s fantastic to know Recharge is making a difference for your business. Thank you!

- Ty Bailey | VP of Services

March 25, 2025

Awesome! I appreciate the level of support and dedication to helping my store! Happy to have gotten a knowledgeable Rep. Kudos

It Just Works Deodorant
United States
Over 1 year using the app
Recharge replied April 21, 2025

We appreciate the love! It’s feedback like yours that motivates our team.

- Ty Bailey | VP of Services

March 20, 2025

great customer service! Jack was very helpful and quick to fix my issue.

Let Loose
United States
7 months using the app
Recharge replied April 21, 2025

Thanks for taking the time to leave a review! It means a lot to our team.

- Ty Bailey | VP of Services