Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

April 30, 2025

Juan C. was very insightful with my request. He provided a step-by-step video that allowed me to resolve the issue I was experiencing. Not only was the information useful, he was very prompt with his responses to my questions.

BLK & Bold Specialty Beverages
United States
Over 1 year using the app
Recharge replied May 6, 2025

Thanks for the shout-out! Our whole team appreciates your feedback.

- Ty Bailey | VP of Services

April 25, 2025

Matt A. at Recharge has been so helpful with helping us sunset a product. The customer service has been top tier and we have been very happy with Recharge.

Brick Loot
United States
6 months using the app
Recharge replied April 28, 2025

Thanks for the shout-out! Our whole team appreciates your feedback.

- Ty Bailey | VP of Services

April 16, 2025

Rep was patient and great to work with!

Galaxy Treats
United States
4 months using the app
Recharge replied April 21, 2025

It makes our day to hear from happy merchants like you—thank you!

- Ty Bailey | VP of Services

April 17, 2025

Excellent customer service and technical support - cannot fault them.

Misumi Luxury Beauty Care
United States
Almost 7 years using the app
Recharge replied April 21, 2025

Thanks for the shout-out! Our whole team appreciates your feedback.

- Ty Bailey | VP of Services

Edited April 21, 2025

Recharge has been fantastic in every way thus far! It has been simple and easy to set up. When I've had difficulties, they've been there to help too!

Bob Enyart Live
United States
9 months using the app
Recharge replied April 21, 2025

We appreciate the love! It’s feedback like yours that motivates our team.

- Ty Bailey | VP of Services

April 16, 2025

Jaden W was quick to address my issue and resolve the error I was receiving. It was painless!

Kaldi's Coffee
United States
Over 6 years using the app
Recharge replied April 21, 2025

We love hearing this—thank you for your thoughtful review!

- Ty Bailey | VP of Services

April 15, 2025

Would recommend this app, the customer service team is great and always seems to understand my questions. Couldn’t run my business so smoothly without recharge.

Peony Parcel
Australia
Over 8 years using the app
Recharge replied April 21, 2025

Grateful for your support and thrilled that Recharge is working for you!

- Ty Bailey | VP of Services

April 13, 2025

So simple to use and manage and the customer service is so helpful - specifically Max S!

groundcontrolcoffee
Australia
Over 3 years using the app
Recharge replied April 21, 2025

This is exactly what we love to hear—thank you for the kind words!

- Ty Bailey | VP of Services

April 11, 2025

Support was friendly, responsive and knowledgeable, they got to the solution in a very short time

Farmers First Coffee
United States
11 months using the app
Recharge replied April 21, 2025

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

April 10, 2025

Zac was efficient, kind, and very knowledgeable throughout the process of getting help. I couldn't recommend him enough and hope to get his support in the future if I do need any guidance on Recharge again.

deanwatling.com
Australia
Almost 5 years using the app
Recharge replied April 21, 2025

It’s fantastic to know Recharge is making a difference for your business. Thank you!

- Ty Bailey | VP of Services