Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

March 20, 2025

Recharge's team always responsive and works hard to ensure any issue is resolved in a timely manner/

Bloom Ranch
United States
9 months using the app
Recharge replied April 21, 2025

Our team is grateful for your support and thrilled that you’re seeing value in Recharge!

- Ty Bailey | VP of Services

March 13, 2025

Very helpful and took charge to immediately solve my issue.

Synchro
United States
About 10 years using the app
Recharge replied March 17, 2025

Thank you for the five star review!

- Ty Bailey | VP of Services

March 12, 2025

We run into a decent amount of issues with the app itself, but the support team is fantastic. Any issue I have had with Recharge has been solved quickly and professionally by the support staff!

True Coffee Roasters Shop
United States
Over 3 years using the app
Recharge replied March 17, 2025

Thank you for taking the time to leave your feedback!

- Ty Bailey | VP of Services

March 7, 2025

Customer support were very helpful in resolving my query! Jaden W walked me through how to set a certain thing up that I needed!

Holy Gels
United Kingdom
About 1 year using the app
Recharge replied March 13, 2025

We appreciate the five star review - and the shout out to Jaden!

- Ty Bailey | VP of Services

March 4, 2025

THEY HAVE THE BEST CUSTOMER SERVICE ON THE PLANET!!! Matt has helped me so much! You wont regret using Recharge!

ROCKEE REDD
United States
Almost 2 years using the app
Recharge replied March 13, 2025

We appreciate the shout out to Matt & our Customer Service team!

- Ty Bailey | VP of Services

March 4, 2025

Milutin was very helpful and efficient!

Millies.ie
Ireland
Almost 2 years using the app
Recharge replied March 13, 2025

Thank you for the review and the shout out to Milutin!

- Ty Bailey | VP of Services

February 25, 2025

Juan was very helpful in getting my issue fixed.

Shealy Sorin Wellness
United States
Almost 4 years using the app
Recharge replied March 13, 2025

We appreciate the review - and the shout out to Juan!

- Ty Bailey | VP of Services

Edited September 9, 2026

Nena and MJ provided excellent help and support with shipping profiles. Thank you so much for your assistance!

Curlsmith UK
United Kingdom
Over 3 years using the app
Recharge replied March 13, 2025

Thank you for leaving a five star review!

- Ty Bailey | VP of Services

Edited March 27, 2025

Great customer service / support from Snezana

Yorkshire Handmade Pies
United Kingdom
Over 4 years using the app
Recharge replied March 13, 2025

Thank you for the shout out to Juan! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

Edited August 21, 2025

Soo helpful!! The support team's responses were super quick and helpful! They even provided a screen recording showing me the steps for completing a specific task.

The Honey Pot - Feminine Care
United States
Over 5 years using the app
Recharge replied March 13, 2025

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services