Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

January 23, 2025

Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.

Eight Saints
United States
Over 4 years using the app
Recharge replied February 4, 2025

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

January 22, 2025

Great service, helpful & quick support team

Flower & White
United Kingdom
5 days using the app
Recharge replied February 4, 2025

We appreciate you leaving a review!

- Ty Bailey | VP of Services

January 20, 2025

It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you

The Goddess Loft
United States
About 2 years using the app
Recharge replied February 4, 2025

Thank you for the review!

- Ty Bailey | VP of Services

January 16, 2025

Recharge Support are really quick to respond and provide clear, concise assistance.

Open City Shop
United Kingdom
Over 4 years using the app
Recharge replied February 4, 2025

We are glad to hear you've had a positive experience! Thank you for the review!

- Ty Bailey | VP of Services

January 9, 2025

The most poor customer service ever, never helpful. They have never been able to help on that chat

Kisstheearth
New Zealand
8 months using the app
Recharge replied February 4, 2025

We appreciate you taking the time to share this feedback. We will be reviewing the support ticket for future training opportunities.

- Ty Bailey | VP of Services

Edited February 5, 2026

Great customer service! Renata did amazing! She was patient and answer my questions thoroughly. Very efficient but friendly!

Noor Kids
United States
Over 10 years using the app
Recharge replied February 4, 2025

We appreciate your five star review!

- Ty Bailey | VP of Services

January 2, 2025

I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.

Goodwill Wine
Australia
Over 3 years using the app
Recharge replied January 8, 2025

Thank you for taking the time to leave a review - and for the shout out to Nick!

- Ty Bailey | VP of Services

December 16, 2024

Was not using this app and had no idea it was charging me monthly for over a year.

WomenWhoLift.ca
Canada
Over 3 years using the app
Recharge replied December 30, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

Edited February 5, 2025

Support has been horrible, it has been over a week and nothing has been done to fix my issue. For a company that makes millions you would think they would have better support

Cat Butler
United States
Almost 2 years using the app
Edited October 1, 2025

Irving is such a great support! So thankful being supported by him! Helped me with my discount issue and guided me through properly. Thanks again Irving!

Bloom Better
Canada
Almost 2 years using the app
Recharge replied December 17, 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services