Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.
We appreciate you taking the time to leave your feedback!
- Ty Bailey | VP of Services
Great service, helpful & quick support team
We appreciate you leaving a review!
- Ty Bailey | VP of Services
It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you
Thank you for the review!
- Ty Bailey | VP of Services
Recharge Support are really quick to respond and provide clear, concise assistance.
We are glad to hear you've had a positive experience! Thank you for the review!
- Ty Bailey | VP of Services
The most poor customer service ever, never helpful. They have never been able to help on that chat
We appreciate you taking the time to share this feedback. We will be reviewing the support ticket for future training opportunities.
- Ty Bailey | VP of Services
Great customer service! Renata did amazing! She was patient and answer my questions thoroughly. Very efficient but friendly!
We appreciate your five star review!
- Ty Bailey | VP of Services
I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.
Thank you for taking the time to leave a review - and for the shout out to Nick!
- Ty Bailey | VP of Services
Was not using this app and had no idea it was charging me monthly for over a year.
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.
- Ty Bailey | VP of Services
Support has been horrible, it has been over a week and nothing has been done to fix my issue. For a company that makes millions you would think they would have better support
Irving is such a great support! So thankful being supported by him! Helped me with my discount issue and guided me through properly. Thanks again Irving!
Thank you for your review - and for the shout out to Jaden!
- Ty Bailey | VP of Services