Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

December 11, 2024

Malik provided us with excellent customer service. He was professional. knowledgeable and friendly in his communications and followed up with us as he had promised.

Medigreens
United States
Over 2 years using the app
Recharge replied December 17, 2024

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

December 10, 2024

I had a complicated problem recently and Ola was able to help me figure it out with no problem. Such an easy and reliable platform.

Vibrant Health
United States
Over 5 years using the app
Recharge replied December 17, 2024

We are glad Ola was able to assist you. Thank you for the review!

- Ty Bailey | VP of Services

December 10, 2024

Extremely easy to use and when you can’t figure it out, the customer service is quick and efficient. Very happy customer!

Wellements®
United States
About 3 years using the app
Recharge replied December 17, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

December 9, 2024

Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!

Shakewell
United States
12 months using the app
Recharge replied December 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services

Edited August 7, 2025

Great customer service for technical troubleshooting! Nikola C. was very helpful, thank you!

Moonstone Nutrition Inc
United States
About 4 years using the app
Recharge replied December 17, 2024

Thank you for taking the time to leave a five star review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

December 5, 2024

We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful

Caboo
United States
Almost 3 years using the app
Recharge replied December 17, 2024

We're so glad to hear that you had a positive experience with our support team!

- Ty Bailey | VP of Services

December 1, 2024

As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.

Örlö
United States
About 3 years using the app
Recharge replied December 17, 2024

Thank you for the shout out to our support team!

- Ty Bailey | VP of Services

November 28, 2024

very helpful with tutorials so I can then help customers on my own

Santa Barbara Nutrients
United States
About 3 years using the app
Recharge replied December 17, 2024

Thank you for your review!

- Ty Bailey | VP of Services

Edited January 27, 2025

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in. Sydney did a great job on the call and I'm very happy.

Artisans of Barossa
Australia
Almost 2 years using the app
Recharge replied December 17, 2024

We appreciate your feedback and review!

- Ty Bailey | VP of Services

November 27, 2024

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Edgcumbe Tea & Coffee Co Ltd
United Kingdom
Over 3 years using the app
Recharge replied December 17, 2024

Thank you so much for the review - and the shout out to Ola!

- Ty Bailey | VP of Services