Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited June 26, 2026

Great customer support. Very responsive and great at finding the issues.

RajaniMD
United States
Over 3 years using the app
Recharge replied December 17, 2024

Thank you for your five star review.

- Ty Bailey | VP of Services

November 22, 2024

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
United Kingdom
Over 2 years using the app
Recharge replied November 25, 2024

We appreciate the review!

- Ty Bailey | VP of Services

November 22, 2024

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
United States
12 months using the app
Recharge replied November 25, 2024

Thank you for the five star review & shout out to Nikola!

- Ty Bailey | VP of Services

Edited March 3, 2025

Dan was amazing! Fast responses, very helpful, and pleasant to work with. :)

CURATEUR
United States
About 6 years using the app
Recharge replied November 25, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

November 19, 2024

Phenomenal app with lots of functions and a great support team that guides you through the entire process.

RESPIRA
Norway
3 days using the app
Recharge replied November 25, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

November 15, 2024

Great integration with Shopify. Easily customisable. Great Support

Kent Veg Box
United Kingdom
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

November 14, 2024

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.

Terry Wahls, MD
United States
29 days using the app
Recharge replied November 25, 2024

Thank you for taking the time to leave your review!

- Ty Bailey | VP of Services

Edited July 28, 2026

Overall I am really happy with Recharge's support. Today the team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful. Compared to other software, recharge's support is quite good.

Good Harvest Organic Farm
Australia
Over 4 years using the app
Recharge replied November 25, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

November 7, 2024

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Fermenting Fairy
United States
Almost 5 years using the app
Recharge replied November 25, 2024

We appreciate the review!

- Ty Bailey | VP of Services

November 7, 2024

quick and efficient support team - thanks so much

Bouclème
United Kingdom
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services