Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Great support, very thorough
Thank you for recognizing the team’s thoroughness. We are glad the support experience has been a strong one.
- Ty Bailey | VP of Services
Fantastic team and easy to use system. They are so thorough and want everything to go off without a hitch. Tons of features, customizing, and peace of mind. Highly reccommend!
This is such wonderful feedback. I am thrilled our team has been thorough and that the system has given you peace of mind with features and customization. Thanks for recommending us.
- Ty Bailey | VP of Services
Special shout out to support agent Max S. who went above and beyond to work out an outside of the box solution to my business problem with a prepaid fixed sequence subscription plan!
Appreciate you calling out Max. It is great to hear he went outside the box to find the right solution for your business needs.
- Ty Bailey | VP of Services
Nena A. from the Technical Support team was very helpful when assisting with an issue we were having regarding updated shipping rates not pulling through from Shopify for future orders. The problem was sorted very quickly after reaching out. Thank you, Nena.
Thank you for sharing your experience. I am glad Nena was able to resolve the issue quickly and get things working the way you needed.
- Ty Bailey | VP of Services
SUPER helpful technical support from Jaden W. He totally sent above and beyond.
Really appreciate you shouting out Jaden. It is wonderful to hear he went above and beyond to help. We will make sure he sees this.
- Ty Bailey | VP of Services
After going back and forth with Shopify's AI support and getting no where, The Recharge support person Ola. Was able to solve my problem and update my site with in minutes. Great customer service from Ola. Thanks!
Thanks for this great review. Ola is a fantastic teammate and I am glad he could step in and solve your issue so quickly.
- Ty Bailey | VP of Services
Recharge is simple to set up and the live support they offer is so helpful for someone that's both new to Shopify and subscriptions in general!
We encounter very few issues and the CS is great! We use recharge to run our subscription side of our business.
Thank you for the long-time support and kind words. We’re so glad Recharge has helped you manage your subscriptions smoothly and that our team has been there when you needed us.
- Ty Bailey | VP of Services
Customer support is great - Vuk K. was really helpful.
very good client service, thank you duska !
We’re grateful for the five-star rating. Thank you for choosing Recharge.
- Ty Bailey | VP of Services
