Reviews (3,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Very helpful, walked me through the setup I needed help with.
Appreciate your note. I’m happy to hear our team was able to walk you through your setup and make the process clear.
Ty Bailey | VP of Services
Just here to say that Jaden W was extremely helpful in solving a problem for me. Often I reach out to tech customer service chats who don't help and I end up solving the problem myself using them as a sound board. Jaden helped solve my problem and also suggested a helpful change in our account without prompt. Something he found and took upon himself to suggest. Much appreciated! Love a tech product with good customer service, unbeatable.
This is such a great review. I’m thrilled to hear Jaden not only resolved your issue but also took the initiative to suggest helpful improvements. That’s exactly the level of service we aim to deliver.
Ty Bailey | VP of Services
Irving O was super helpful in figuring out why something wasn't working for us and walked us through where the issue was. Thank you!
Thank you for the five-star rating. We appreciate your support and confidence in Recharge.
Ty Bailey | VP of Services
Amazing app with very cool and helpful team. Jake Walsh helped us to resolve the problem very fast via live-chat and email. He was very helpful and responsive. Thank you!
Thank you for the kind words. Jake will be so happy to hear this. I’m glad he was able to get everything sorted quickly and keep communication clear and friendly.
Ty Bailey | VP of Services
quick response. No need to describe issues in detail, they already know what we mean and resolve the issue/question on time
Thank you for sharing this. It’s great to hear the team could resolve your issue quickly and anticipate what you needed.
Ty Bailey | VP of Services
Thomas J was to the point and so helpful! Great customer service! Update: Just had another wonderful customer service experience with Pierre! We love Recharge! Another update, Zachary B was AMAZING to work with! He went above and beyond!
I’m glad Thomas was able to help so effectively. Thank you for recognizing his great customer service and taking the time to share it.
Ty Bailey | VP of Services
Max was very fast to answer and helped me resolve my problem within SECONDS and NOT MINUTES! He also went above and beyond taking the matter into his own hands and doing it all by himself by me giving him collaborator access. I would do 10 stars if i could.
Thank you for sharing this. I’m glad Matt was able to resolve your issue so quickly. We appreciate the enthusiasm and your support.
Ty Bailey | VP of Services
Customer service was professional and Ola helped with subscription CSS.
Thanks for the feedback. I am happy Ola was able to provide professional and helpful support.
Ty Bailey | VP of Services
Recharge is a great app with subscription services for your storefront. Highly recommend and great customer service team as well, should you encounter any errors or issues. Thank you Yajaira for being extremely helpful.
Thank you for the kind words. I am happy to hear Yajaira provided such helpful support and that Recharge has been a great fit for your storefront.
Ty Bailey | VP of Services
AJ is awesome love all of his support and ability to teach me
Appreciate your kind words about AJ. He has a real gift for making things clear and I am glad you have benefited from that.
Ty Bailey | VP of Services
