Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

January 8, 2024

We migrated from Woocommerce and Jairus helped us seamlessly transition without any hiccups!! Absolutely incredible staff and support team throughout the entire experience, and from a customer perspective - Recharge is impeccable.

THE FULLEST
United States
3 months using the app
Recharge replied January 16, 2024

Thank you so much for the five star review and the shout out to Jairus! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

January 9, 2024

Very prompt and friendly was able to solve my problem!

Westerly
United States
4 months using the app
Recharge replied January 16, 2024

We're glad to hear about your five star experience with Recharge!

- Ty Bailey | VP of Services

January 8, 2024

Great customer support from Kiki. Fast, resolved my questions without any fuss.

Rare Forms
United Kingdom
About 1 month using the app
Recharge replied January 16, 2024

We appreciate the five star review - and the shout out to Kiki!

- Ty Bailey | VP of Services

Edited December 23, 2025

The agent was great! It's refreshing talking to an agent with some personality. :) Great agent!!

Revelation Health LLC
United States
Over 8 years using the app
Recharge replied January 16, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

January 7, 2024

Awful app. Refuse to respond and refuse to cancel my account. they haven't replied to my support tickets in weeks and keep charging. Satay away from this scam app and go with something else!

Volant Sverige
United States
Over 3 years using the app
Recharge replied January 16, 2024

We appreciate you providing us with your feedback. I will be surfacing your review with my team for future consideration.

- Ty Bailey | VP of Services

January 5, 2024

Been working great for me. I especially like the support work of Nick from E-Shop Genius. Can't say enough go things...

The Camp Life
United States
Over 3 years using the app
Recharge replied January 16, 2024

We appreciate your review!

- Ty Bailey | VP of Services

January 5, 2024

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

OutdoorVitals
United States
Over 4 years using the app
Recharge replied January 16, 2024

I'm glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

January 4, 2024

Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!

FUNDAY Natural Sweets
Australia
Over 2 years using the app
Recharge replied January 16, 2024

Thank you for leaving us a five star review - and for the shout out to Nikola!

- Ty Bailey | VP of Services

January 4, 2024

We love using recharge! I have had nothing but stellar experiences with their customer support team.

Organic Muscle Fitness Supplements
United States
About 8 years using the app
Recharge replied January 16, 2024

We appreciate the kind words and five star review!

- Ty Bailey | VP of Services

January 4, 2024

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

Domestique Wine
United States
Almost 5 years using the app
Recharge replied January 16, 2024

Thank you so much for taking the time to leave a review - and for the shout out to Milos!

- Ty Bailey | VP of Services