Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

November 26, 2023

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.

88 Acres
United States
About 7 years using the app
Recharge replied November 28, 2023

Thank you so much for leaving a review and a shout-out to Pierre!

- Ty Bailey | VP of Services

November 21, 2023

Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!

SugarMuses® MidnightMuses™
United States
Over 5 years using the app
Recharge replied November 28, 2023

Thank you so much for the review - and the shout out to Brian!

- Ty Bailey | VP of Services

November 19, 2023

Thomas is the MAN he really helped me out fast. Like freaky fast, faster than Jimmy Johns.

THENTIC
United States
Over 1 year using the app
Recharge replied November 28, 2023

Thank you so much for leaving a review and giving a shout out to Thomas!

- Ty Bailey | VP of Services

November 20, 2023

Customer support is very responsive. and any issues or questions I have are answered promptly

Rideshine
United States
6 months using the app
Recharge replied November 28, 2023

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

November 16, 2023

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Gear Pack
Canada
Over 7 years using the app
Recharge replied November 20, 2023

Thank you for leaving a five star review! We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

November 16, 2023

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Sir Wilfred's Coffee of Maui
United States
Over 5 years using the app
Recharge replied November 20, 2023

Thank you so much for the five star review! We're glad to hear about your experience with Jaden!

- Ty Bailey | VP of Services

Edited October 14, 2025

Nena acted promptly and sorted the issue straight away!
Thank you!

Fishing Innovators
New Zealand
About 3 years using the app
Recharge replied November 20, 2023

We appreciate the shout-outs to our team!

- Ty Bailey | VP of Services

November 14, 2023

Great service! Very attentive and was able to resolve my issues quickly!

Sensationally OT
United States
About 2 years using the app
Recharge replied November 20, 2023

We are glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

Edited April 13, 2026

It is a great app with many integrations, which are the most critical part of subscription solutions. They are evolving day by day and becoming super useful for us. Excellent customer support, always trying to help and find a solution!!

mytrime.com
Czechia
Almost 4 years using the app
Recharge replied November 15, 2023

We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

November 3, 2023

quick service when i faced a problem outside of my technical abilities

Saint Rocco's Treats
United States
Almost 2 years using the app
Recharge replied November 15, 2023

We're glad to hear our Support team was able to help. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services