Reviews (3,140)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

October 20, 2023

Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!

Johnny Slicks
United States
Almost 2 years using the app
Recharge replied October 23, 2023

We are so glad to hear about your positive experience. Thank you for the review and the shout-out to Jairus!

- Ty Bailey | VP of Services

October 10, 2023

We migrated from a different subscription platform, and the Recharge team made things so easy for us! Their service and support are terrific, and the app itself is very user friendly.

Joylux
United States
20 days using the app
Recharge replied October 16, 2023

I'm glad to hear that you've had a positive experience with your migration to Recharge. Thank you for the review!

- Ty Bailey | VP of Services

Edited May 4, 2026

Agent was able to assist me with resolving a 404 error on a customer page.

CRUDE Personal Care
United States
Over 8 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave us a review! We appreciate it.

- Ty Bailey | VP of Services

October 11, 2023

Service was great, very fast and provided exactly the information I needed

BotanicBaby
Australia
Almost 7 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave us a review! We appreciate it.

- Ty Bailey | VP of Services

October 11, 2023

Very good customer service and documentation in general. I had a request to change store owner and it was handled quickly.

Nixplay
United States
Almost 2 years using the app
Recharge replied October 16, 2023

We appreciate you taking the time to leave a shout-out to our support team and documentation. Glad to hear you've had a positive experience with us.

- Ty Bailey | VP of Services

October 12, 2023

Great support, all their contacts are helpful and efficient

Nonna Tonda
United Kingdom
Over 3 years using the app
Recharge replied October 16, 2023

Thank you for the shout-out to our hardworking support team. We appreciate it!

- Ty Bailey | VP of Services

Edited November 12, 2025

Zachary B was very helpful and in short order identified where I needed to go to understand a shipping charge change on a subscription order.

Femmenessence
United States
Over 6 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our service.

- Ty Bailey | VP of Services

October 4, 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
United States
Over 7 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

October 5, 2023

Extremely helpful support from Adam and team as we worked through a subscription migration.

Nécessaire, A Personal Care Company
United States
About 4 years using the app
Recharge replied October 16, 2023

Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience.

- Ty Bailey | VP of Services

October 3, 2023

Renata V was so quick and efficient when helping my solve a major glitch on our product pages.

Betr Health
United States
Over 3 years using the app
Recharge replied October 16, 2023

Thank you so much for the five star review & the shout-out to Renata! We're big fans of hers too!

- Ty Bailey | VP of Services