Reviews (3,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.
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Great product and customer service! Kiki helped me out quickly.
Thank you for the five star review - and for the shout-out to Kiki! We're glad to hear that you've had a good experience with Recharge.
- Ty Bailey | VP of Services
Customer service is always fast and responsive. Follow up to make sure issue has been resolved is also great.
Thank you for the shout-out to our customer support team! I'm glad to hear about your positive experience with Recharge.
- Ty Bailey | VP of Services
If I could give you all a zero I would. they are purposely screwing over small and medium business. I just had a meeting with them and they told me that they do not want to work with small businesses and they are doing that by charging prices for their membership that they know business owners can't afford. They told me that they would rather have our small business work with yotpo instead. What business in their right mind would purposely send customers to other businesses? They are shady and a greedy company. I do not see them being able to survive if they keep screwing over small business owners.
Thank you for reaching out with your feedback. It does sound like Recharge will not be the right fit for your business currently. We wish you success in your future endeavors.
- Ty Bailey | VP of Services
This app has a ton of functionality and their support is stellar. Strongly recommend.
We are so glad to hear that you've had a positive experience with Recharge. Thank you for the five star review and kind words.
- Ty Bailey | VP of Services
Darius J helped me locate my privacy policy, which due to a couple of plugins was not in the obvious place. The help was quick, timely, and polite, thank you!!
Thank you for taking the time to leave us a review - and a shout out for Adam! We appreciate your partnership with Recharge.
- Ty Bailey | VP of Services
So far so good. Their support is always prompt and detailed. App works as intended!
We really appreciate you taking the time to leave us a review!
- Ty Bailey | VP of Services
Love the customer service at recharge! They are always super helpful and make things easy. I would recommend this app to anyone.
Thank you so much for the shout-out to our support team! We're glad they could be there to answer your inquiries.
- Ty Bailey | VP of Services
This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.
Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!
We appreciate you taking a moment to leave a shout-out to Juan. We're glad he was able to assist you with your concerns!
- Ty Bailey | VP of Services
Great app and easy to use .... customer service is hands down the best customer service we have experienced in a long time from any company
Thank you for taking the time to share a bit of your experience with Recharge - and for the shout out to our support squad!
- Ty Bailey | VP of Services
Had an odd issue on my site that was blocking customers from being able to subscribe. Taylor (chat host) went above and beyond to help trouble shoot the issue. He was able to get it fixed! So happy with this app and their customer service!
We are glad to hear that Taylor was able to assist with your inquiries. Thank you for taking the time out of your day to leave us a review.
- Ty Bailey | VP of Services
