Reviews (3,140)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited February 23, 2026

I appreciate the quick response & resolution to this issue.

Gold Medal Wine Club
United States
About 3 years using the app
Recharge replied October 16, 2023

Thank you so much for the five star review! We're glad to hear about your positive experience with Recharge.

- Ty Bailey | VP of Services

Edited December 31, 2025

Absolutely horrible customer support - it's impossible to find, they just want you to talk to their bot

Chop Box
United States
Over 2 years using the app
Recharge replied October 2, 2023

We're glad that you've had a good experience with Recharge so far. Thank you for the positive review!

- Ty Bailey | VP of Services

September 27, 2023

Excellent development work from Nick and the team at E-shop Genious. REally good communication, responsiveness and problem solving skills - they achieved what other developers said was not possible.

I highly recommend Nick and the team!

Mighty Petz
United States
Over 2 years using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services

September 29, 2023

So far it does what I need it to do for a great price. Customer service when I was having a technical error was quick, friendly and solved the issue.

Nellie's Canada
Canada
8 days using the app
Recharge replied October 2, 2023

Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge.

- Ty Bailey | VP of Services

Edited May 19, 2026

Fantastic app. Very easy to use. Amazing support - fast to respond and always extremely helpful. I highly recommend this app.

In Shape Mummy
Australia
Over 6 years using the app
Recharge replied October 2, 2023

We appreciate the positive review. Thank you so much!

- Ty Bailey | VP of Services

September 26, 2023

Jaden was super supportive and quickly helped me solve an issue that had been ongoing for a few months! I really appreciate the help and support I received!

Golden Steer Steak Company
United States
Almost 3 years using the app
Recharge replied October 2, 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 18, 2023

Jaden was super helpful! Literally the best rep Recharge has.

Stratia
United States
About 4 years using the app
Recharge replied October 2, 2023

We appreciate the shout-out to Jaden. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 19, 2023

Excellent onboarding service by Hoa. His knowledge of Recharge and what we needed helped to navigate us through setting up a new store in Shopify but also in bringing over legacy subscriptions from Woo. Thanks Hoa and the Recharge team for everything.

Muenster Pet
United States
5 months using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave a review of your experience with Hoa. We are glad to hear that our team was able to facilitate getting your store up and running.

- Ty Bailey | VP of Services

September 20, 2023

Top Notch migration. Vinse made the process straight forward and it went as smooth as we could ask for. highly recommend to fellow Ecom brand owners.

Kasandrinos International
United States
Over 4 years using the app
Recharge replied October 2, 2023

We are glad to hear that you had a smooth migration experience with Vinse. Thank you for the review!

- Ty Bailey | VP of Services

September 21, 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
United States
Over 6 years using the app
Recharge replied October 2, 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services