Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

December 20, 2023

Vinse has been extremely helpful and patient with our specific needs during onboarding, providing best-in-class service that is rarely seen in today's marketplace. We look forward to a long working relationship with Recharge.

Apollo Neuro
United States
8 months using the app
Recharge replied December 26, 2023

Thank you so much for the shout out to Vinse - we're glad to hear about your positive experience.

- Ty Bailey | VP of Services

Edited June 20, 2025

Was provided with excellent service by Chris from the recharge support team

Parasol Co
United States
About 6 years using the app
Recharge replied December 26, 2023

Thank you for the five star review!

- Ty Bailey | VP of Services

December 18, 2023

Matt A. helped me trouble shoot some issues and he was super attentive, patient and helpful. Recharge is lucky to have him!

Mylk Labs
United States
Over 2 years using the app
Recharge replied December 26, 2023

We appreciate you taking the time to leave a shout out for Matt! Glad to hear you've had a positive experience.

- Ty Bailey | VP of Services

December 18, 2023

Easy to use & Customer Support is great and responsive.

MAGCEUTICS
United States
Over 3 years using the app
Recharge replied December 26, 2023

We're glad to hear that you've had a five star experience with Recharge.

- Ty Bailey | VP of Services

December 15, 2023

Miley was really helpful and solved all my problems, Many thanks again.

Swagger & Jacks Ltd
United Kingdom
Over 3 years using the app
Recharge replied December 19, 2023

Thank you for taking the time to leave a review and shout out to Miley!

- Ty Bailey | VP of Services

December 15, 2023

Gordon is an immense support to our team. His responsiveness and ability to solve problems have made a huge difference! Such a great partner to our DTC team.

philosophy®
United States
11 months using the app
Recharge replied December 19, 2023

We are glad to hear about your positive experience working with Gordon! Thank you for the review.

- Ty Bailey | VP of Services

December 15, 2023

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Rebel Cheese
United States
8 months using the app
Recharge replied December 19, 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

December 12, 2023

Jairus saved our migration! We came over from Appstle and he was great at making sure we were on track to migrate when we needed to. He made the process very smooth, and always with a smile despite our annoying questions!

Peak Bakery
Canada
Over 1 year using the app
Recharge replied December 19, 2023

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

December 12, 2023

Recharge for Shopify has made business easier. It's seamless subscription management. It's the perfect solution for recurring sales. Highly recommended for its user-friendly interface and stellar support!

Fairhaven Health
United States
9 months using the app
Recharge replied December 19, 2023

We're glad to hear about you experience with Recharge. Thank you for the review!

- Ty Bailey | VP of Services

Edited May 14, 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Sweden
Almost 4 years using the app
Recharge replied December 12, 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services