Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Extremly good looking chat, nice support - I am very happy with this and has already seen an increase in customers contacting me!
Amazing support staff. Kamil was a pleasure to work with and he was patient with me while he fixed my issues. Highly recommended.
Great App! I can now stay in touch and answer any of my customers questions in just a few quick seconds! Excellent support also!
Awesome! The support is top-notch and the user experience is friendly. Would definitely recommend it. Great experience with Tidio.
Thank you so much for the 5 stars! :)
Amazing app. Great costumer service and the chatbots are just increddibile. HIghly recommencded to use them and not only the chat.
Thank you so much for such a great review! Great support and useful features are what we are known for :)
It is a very nice app. I would prefer to not have to switch back and forth on projects to answer chats, but otherwise it is great.
This app is absolutely amazing. Highly recommend for the FAQ Bot especially it is a lifesaver to our whole company. Thanks Tidio!!!!
We are really happy that the FAQ bot helps your business :) Thank you for the kind words!
Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!
Very happy with this app. Our customers find it easy to use as well as our staff. Support is readily available when I have questions.
Great chat app and amazing support team. They helped me change the location on the button and they are always there for any question.
We're always happy to help you. Thank you for the review. :)