Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)
Very easy to maneuver and the app looks nice and professional. Support is great, too when it comes to questions about the app and features!
Thank you for the kind words for our team, we appreciate it! :)
This is a really easy to use chat app. We have definitely connected with our customers better. The developer was super helpful. Well done.
Thank you so much for the lovely review! It's been a pleasure helping you out! :) Should you need additional help just let us know!
Easy to use and easy access to technical support. Seems they never sleep and are always accessible. Will definitely upgrade to paid version.
Hi there! Thank you very much for your lovely review :) It's great to hear that you like Tidio so far. Our support is determined to be always ready to assist you, whether it is through Live Chat or Email. Chris
Having Connectivity issues where settings would not save, would not load, etc. Now I cannot even open the app, cannot deactivate the chat bot
Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D
Thanks for the review! More awesome features are coming we can promise you that! :-)
Tidio requested that I review their plugin. The app barely works so my employee uses it in a browser tab. It works but could be a lot better.
Ah.. so sorry to hear that you have problems with our desktop app. I'm glad there are no problems with the browser version. I will reach out to you via email and try to troubleshoot the app problems. Olek - Tidio.
I use this to be available to customers when i'm not in our store. App is sturdy and reliable, unlike others. Support at Tido also excellent.
I love Tidio. It's simple, it works, Great Customer Support. It also forwards to my email platform when I'm not available. Highly recommended.
Thank you so much for your kind review! We really appreciate it
Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.
Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!
