Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
Refine
-
By rating
Awesome app and amazing support team. They helped with everything I needed and gave perfect instructions and pictures on how to do it
Thank you for the perfect score! We are always happy to help and provide world-class support
The chat support was very helpful, and he answered all my questions promptly, and he gave me complete information. Thank you so much!
Thank you for the 5-star review! We really appreciate it!
Load time is significantly faster than Tawk.to that we were using previously. Support is immediate and fantastic! 5 star App for sure!
We use this app for our online chat. It is great! Service and support are awesome. Definitely, the best live chat we have been tried.
Thank you so much for the kind words for the service and the team! :)
Great tool for lead capture. I have used it for more than a year and it works like a magic. Increased my lead capture and conversion.
Hi there! Thank you so much for your kind review :) It's great to know that you enjoy the app so far. Let us know in case you need any guidance. Chris
Great App to get in touch with your customers professionally and the support is very comprehensive and fast to find the right solution!
Using for a couple of days and it sure is a seamless experience.
Jan help us setting up the right settings for our needs. Thank you guys!
Glad to hear that our app is not difficult for you! And thank you so much for your positive review and your kind words. We will make sure to pass them over to Jan. Cheers!
We are still experimenting with how to best use Tidio, but it is already encouraging sales and makes answering customer questions a snap.
Thank you very much for the review :)
Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!
Very functional tool with excellent ability to manage messages across different media. We use it at www.notasdecata.pe with great success.
