Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
Refine
-
By rating
Really easy to use and has helped to cut down the number of phone calls that we get. Had a bit of a glitch in the system and Mike was very helpful.
Thank you so much for your kind words and the 5 stars! We will also make sure to let Mike know that he did a great job :)
Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.
I use this app to help with visitors on my site and this app is fantastic. I really highly recommend it. So, do try it and see how well it performs.
Thank you so much for the review and recommendation :)
This is a great app. Very easy to activate & use. The service is outstanding, fast, and friendly. In a sea of options, this is one of the very best.
Hello there! Thank you so much for your lovely review :) It's great to know that you like Tidio so far. We'll make sure to keep up the good work! Chris
I like the easy set up and the customization you have with this app. It's by far the best I've used. They also have great customer support. Thank you!
Really impressed with the amount of engagement from customers. Much better than a pop up for collecting email addresses and giving out discount codes.
Thank you for the 5 stars! We are happy that you find our product useful.
I recently started using this app and it is working great so far. I'm so glad I found it, and I would recommend it to other eCommerce business owners.
Thank you for the 5 stars :)
It is good experience using this 3rd party app for my store. Support center is really responsive and supportive. I really recommend people use this app.
Great app and friendly customer service. Cannot wait to implement this within my website. It's got great chatbot features that will prove to be useful.
Glad we can be of assistance to you. We're for you, in case you may have any questions :)
We have been using this app for a few years now. Very user freindly and ut really helped in increasing conversions. Customer service is amazing as well.
Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Your loyalty and support means a lot to us. Chris
