Reviews (1,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Perfect experience
GOOD
Thank you very much for the 5-star review!
Excellent app, seems well thought out and it's intuative and easy to use. Very powerful but not overwhelming.
Thank you so much for the 5-star review!
Great AI functionality.
Thank you so much for the 5-star review!
Easy to use and excellent copy produced. Recommend.
Thank you so much for your kind words and for taking the time to leave a review!
encuentro muy util el apoyo a los emprendedores con esta tecnologia en sus tiendas de ecommerce. que siga creciendo y mejorando! felicitaciones
Thank you a lot - your review made our day!
The interface and features are both well-designed, and the overall user experience is better than that of tawk.to, which I used previously.
That’s great to hear! It's really encouraging that you appreciate Tidio.
Tidio is AWESOME-- game changer for our customer service experience and overall efficiency!
Your review truly made our day!
Works amazingly and has the exact tools you need. Easy to use.
Thank you a lot for the review!
This thing is unreal. It really learns well and helps a lot of my customers!
Thank you so much - knowing Tidio is really useful for your everyday work is rewarding :-)
