Reviews (1,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
Refine
-
By rating
It's a great app!
Thank you very much for the 5-star review!
Fantastica, la migliore tra i chatbot, leggermente costosa ma utilissima
Tres bonne appli
Thank you a lotfor the 5- star review!
Really helps with good customer support.
We’re thrilled to hear that our customer support made a positive difference for you. Your satisfaction is our top priority, and we’re always here to help!
Ottima app, molto utile.
Thanks for sharing your experience with us. It means a lot to the whole team!
Best App for multi channel comunication
We're thrilled to know you’re having a great experience with Tidio, and we’ll keep working hard to make sure it stays that way.
dopo aver provato diverse app sono tornata con tidio è quella più completa!!
Grazie mille!
Tidio has exceeded my expectations. It's a game changer for us.
Your kind words made our day - thank you so much!
Love it! Very easy to set up and easy to feed all the knowledge into the app.
Your review made our day!
Great service.
Thank you so much for the 5-star rating!
