Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Great AI customer service. Does everything we need it to.
Thank you so much for the kind review! We're happy to know that Tidio does everything you need it to:)
This was super easy to set up and is very user friendly exactly what I was looking for.
We really appreciate your support — it means a lot to our team!
amazing solution, the best one for shopify chat
Your feedback made our day!
Great app! only been using a week and already love it!
Thank you for your kind words, we hope you will enjoy Tidio more and more!
the best app
Big thanks for your review — your support means a lot!
Great for putting everything for customer service in one place.
Thank you so much for your 5-star rating!
really saved my time
Thank you, it's a very encouraging feedback!
Great app. Easy setup. Fair Price
Thank you so much for the review!
So far it has been working as intended
Thank you very much for your kind words! It's great to know that everything is going smooth so far.
Beyond expectations!
Thank you so much for your kind review! We're so happy to hear that Tidio exceeded your expectations.
