Reviews (16,030)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to set up, with clear, step‑by‑step guidance and an intuitive interface suitable for beginners. They say it connects Shopify and TikTok Shop effectively, syncing products, orders, and inventory to simplify operations. Many use it to promote products via videos, ads, and lives, feel optimistic about sales growth, and praise the helpful, responsive setup support.

August 30, 2026

Simple process. It was easy to read and understand. Basic info needed.

Perry's Pork Rinds & Country Store
United States
Almost 2 years using the app
August 25, 2026

It took a lot of time to understand how to set it up and had to burn the midnight oil to figure it out. But I suppose thats the nature of the beast. Once I got it it was easier.

Erdei Designs Luxury Giftables
United States
3 days using the app
August 19, 2026

I used AI to help me step by step set up my TikTok but it was very easy to do

Ice Gems Collectibles
United States
About 1 month using the app
June 13, 2026

No syncing, using wrong language in wrong markets, unclear setup, contradicting guides and workflow, and what the apps says is actually not similar that what is said on the tiktok seller centre itself. It's a complete nightmare to setup, to try to fix anything. I've been busy with it for a week, with random errors and syncing problems showing up. Information in the shopify app does not seem to communicate with tiktok seller centre at all. A billion dollar company serving this kind of crap is just an insult.

KEMETTA
Belgium
26 days using the app
August 16, 2026

The process this time was so much easier than the last time I attempted to sell on TikTok through Shopify!

Qu!rk Boutique
United States
4 minutes using the app
October 8, 2026

Está mas o menos, no me permite subir todos mis productos pero en general está bien

CHIC-FANTASY
Mexico
10 months using the app
August 10, 2026

The application itself works well. The problem is unacceptable financial discipline of Tik-Tok Shop which I would name SCAM, no doubt.

Floriculture US
United States
3 months using the app
June 9, 2026

Good app to sync your Shopify store products with TikTok Shop but only allows for a limited number of products to be synced to start with.

A & M Customs
United Kingdom
6 days using the app
September 4, 2026

I started using TikTok Shop immediately when it launched in the Netherlands and have been trying to make it work ever since.

One of my biggest frustrations is the amount of manual work required to get products properly listed. TikTok asks for all kinds of additional product metadata, even when that information is already available in other product fields. There is often no easy way to map or reuse existing data, so you end up entering the same information manually for product after product. For a seller with a larger catalogue, this quickly becomes extremely time-consuming.

Then there is the email communication. Every single day I receive numerous emails from TikTok, often in the most exotic languages imaginable and with little or no relevance to me.

Between the excessive manual work, the lack of real support, unresolved category issues and chaotic communication, TikTok Shop still feels like an unfinished product rather than a mature platform for professional sellers.

GUNDERWEAR
Netherlands
8 months using the app
August 3, 2026

NO CUSTOMER SUPPORT. This app was less than 2 stars in early 2026, do not fall for the fake 5 star reviews.

Preen Pets
United States
28 days using the app