Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

Edited January 20, 2023

Great support team 10 star.... I never had to wait in line to get done any tasks. Really friendly and faster.

SKIND
Switzerland
9 months using the app
FireGroup replied January 26, 2023

Hi Cornelia,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 27, 2023

fijne app en een nog fijnere service! Snel en effectief. Top!! Ik beveel deze app van harte aan, zeer tevreden

Kiekie Art
Netherlands
About 2 hours using the app
FireGroup replied February 28, 2023

Hi Denise,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

July 24, 2022

the setup of the voice has worked great with customer service. I was helped quickly.The integration was smooth.

FAMVIBES
Germany
3 days using the app
September 1, 2022

Support was really good at helping and getting the app integrated on the website. Very happy for their help :-)

ByStenholt
Denmark
About 1 hour using the app
Edited April 28, 2023

Ci troviamo bene. Il supporto clienti è rapido e gentile. Consiglio questa app a chi ha un negozio multilingua.

Cashmere Island
Italy
9 months using the app
FireGroup replied May 8, 2023

Hi Camilla,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited June 22, 2023

Very good service received, effective solution to all problems and doubts, a 10 for this team, all is fantastic

BONAVELA
Spain
11 days using the app
FireGroup replied June 22, 2023

Hi David,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

September 2, 2022

Parfait et super service en ligne, toujours disponible et très pro. Je recommande leurs services les yeux fermés

Redion
Belgium
4 days using the app
April 18, 2023

Het gaat wel eens mis, maar dan is er altijd de prima support! Reageren snel en adequaat. Zo wil je het. Hulde !

depeperwinkel
Netherlands
7 months using the app
FireGroup replied April 19, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

June 28, 2023

Very helpful customer support! Such an easy App to work with! Polaris was a real problem solver in my questions!!

Magicyarnball
Greece
About 1 year using the app
FireGroup replied June 29, 2023

Hi Jeannette,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

July 26, 2022

Molly was super helpful. Great app with great support. I recommend this app if you want to translate your website.

Urban Meuble
France
28 days using the app