Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

August 14, 2022

サポートが非常にスムーズで、セットアップまでスピーディーに対応していただけました。
翻訳の精度などはこれから確認しますが、とてもおすすめできるアプリです!
操作性も非常に良いので、これから検証して使用継続を検討しようと思います。

THE STOKEDGATE Tokyo
Japan
29 minutes using the app
September 3, 2022

big thanks for customer service they're made a great work.
I'm very satisfied what they did. thanks for everything

Palace Beauty Galleria
United States
About 4 hours using the app
January 17, 2023

Very good service from Flora=) Can really recommend this app!!!
..................................................

Waspshaving
Sweden
About 4 hours using the app
FireGroup replied January 18, 2023

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

March 4, 2023

The best translation app and an amazing support team, I'd like to thank, Annie specifically for all her assistance

Alzavar
Sweden
About 4 hours using the app
FireGroup replied March 7, 2023

Hi Elias,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

June 21, 2023

"App installed, setup with Marco was straightforward and incredibly helpful. Thumbs up for this app and support !"

MONO-KROM | GALLERY
Germany
About 1 hour using the app
FireGroup replied June 22, 2023

Hi CHRISTIAN,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 24, 2022

Amber is very helpful to help me set up the app. I am a newbie on shopify. She help me all the way. Big thank you.

Cretivity
China
About 1 hour using the app
January 19, 2023

Great customer support, super quick reply . Transcy is easy to use. Pauline, you're a star, thanks for your help !!

HEAD-ZUP
France
About 1 hour using the app
FireGroup replied January 19, 2023

Hi JACOB,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

April 7, 2023

Thank you very much for Harwin's help, very good translation software, hope the background can have Chinese version

SOMIY
United Kingdom
About 24 hours using the app
FireGroup replied April 10, 2023

Hi YANG,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

July 28, 2022

Customer Service가 너무 좋습니다! 정말 빠른 답변과 명확한 대체방법을 제시해줍니다. 글로번 세일즈를 생각하신다면 분명 도움이 되는 앱이라고 생각합니다. 쉽게 누구나 사용할수 있을거라 생각됩니다!

PURE by NailMC
South Korea
About 1 hour using the app
September 13, 2022

j'ai traduit le site en anglais facilement avec l'aide du support de qualité je vous remercie pour cette application

MUZY B
France
About 2 hours using the app