Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

September 12, 2022

The App does what it promises. If anything is unclear the support is super fast and friendly. The pricing is ok, too.

Auderm Aesthetics
Germany
11 days using the app
February 1, 2023

Flora was super kind!! The platform is good and all the information is enough to build big things with your business.

Geovanny
Mexico
About 1 year using the app
FireGroup replied February 3, 2023

Hi Geovanny,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

February 15, 2023

Highly recommend this app, smooth and fast. Support handled issues very quickly and resolved all my issues. grateful.

OlyVogue
China
About 16 hours using the app
FireGroup replied February 22, 2023

Hi Jocelyn,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

March 9, 2023

I was in trouble because it was not translated, but it was very helpful to respond immediately!
kind and wonderful team

DRIP & DROP COFFEE SUPPLY
Japan
Almost 2 years using the app
FireGroup replied March 10, 2023

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

January 30, 2023

Works perfectly! There are plenty of features to customize the App.
The support was really responsive and helped a lot.

bullerjan
Germany
About 1 month using the app
FireGroup replied January 30, 2023

Hi Carl,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

February 7, 2023

The application is very useful in running a international shop. Customers have a very easy way to change the language.

MDA TRUCK
Norway
About 3 hours using the app
FireGroup replied February 10, 2023

Hi Wiktor,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

June 29, 2023

very fast and friendly support, problem solved in minutes. Also the AI language translation is a perfect timesaving tool

PAR 69
Netherlands
3 months using the app
FireGroup replied July 4, 2023

Hi Jacqueline,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

July 26, 2022

Best support , fast and accurate .
The app work perfect for me the support finish the configuration for us in few minute.

Maxim the 34
Italy
13 minutes using the app
Edited December 24, 2022

We were able to get an immediate response from Annie. She is always courteous and quick to respond, which is very helpful!

UMMY
Japan
4 months using the app
February 2, 2023

Support went very fast and smooth, In a few minutes my problem was solved and I got more information about other packages.

PERRON Stores
Belgium
Over 1 year using the app
FireGroup replied February 3, 2023

Hi Felix,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce