Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

September 6, 2022

Just some minor start up questions. Outstanding and swift support from Sandy. This is the only translation app you want...

amber-interiors-c5a5
Netherlands
2 months using the app
May 8, 2023

Very good APP, the service is also very timely, I like online chat, any problems can be solved in time, highly recommended!

EU Sihoo official Shop
Hong Kong SAR
11 days using the app
FireGroup replied May 10, 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

August 26, 2022

Diese App ist jeden Cent wert! Super Support bei Problemen + und super APP! Übersetzungen sehen wirklich gut aus. Viele Dank

mediatec.net
Germany
About 3 hours using the app
May 18, 2023

Easy to set up and got help from the support with a few tips and tricks! Now my shop is up and running in several languages.

LuveyWorld
Sweden
About 4 hours using the app
FireGroup replied May 23, 2023

Hi Anton,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

June 16, 2023

love it, awesome support! Thank you! my problem was very fast fixed and now i am able to do custom translations by myself :)

Lieblingspfote
Germany
About 2 years using the app
FireGroup replied June 20, 2023

Hi Melanie,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

August 8, 2022

Super fast and nice customer service. They helped me embed the switcher in my theme even though the theme wasn't supported :)

urban&raw
Norway
17 days using the app
April 11, 2023

Best support team ever. Special thank you for Rosa. It's definitely the best help I've ever had. Thank you so much Transcy <3

Mim and More
Türkiye
42 minutes using the app
FireGroup replied April 12, 2023

Hi Yıldıray,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

July 13, 2022

Dejó de funcionar. El botón de traducción ya no parece en mi pagina de shoppify. No sé mas que decir para junta 100 caracteres

capsulmx
Mexico
1 day using the app
FireGroup replied July 15, 2022

Hi Nadav,

This is Doris and we're deeply sorry for your unexpected experience with our app

Regarding to your main concern as switcher (language selector) not showing, it's now fixed, please kindly check it again

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Regards,
Doris
Transcy - Translate Language and Convert Currency

August 11, 2022

To mój pierwszy dzień z aplikacją, z pomocą Amber udało nam się skonfigurować języki w sklepie. Wszystko wygląda obiecująco :)

Mo Woodwork PL
Poland
About 3 hours using the app
June 15, 2023

The customer service personnel are very friendly and can respond positively to my questions. Special thanks to Fanny and Marco

Timekettle
United States
About 1 year using the app
FireGroup replied June 16, 2023

Hi Li,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce