Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

August 9, 2022

Great service through the chat! Very easy to use from the start. I use the basic plan to translate to Spanish. It work perfectly

Vocco
Spain
About 2 months using the app
February 13, 2023

I have used several translation apps and I find this one quite good. The support is fantastic, helping you to improve your shop.

To the Moon
Spain
9 months using the app
FireGroup replied February 14, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

January 20, 2023

Emma helped us immediately with some trouble of the switcher- she was so kind and quick, thank you so much for your support Emma!!

Liveauskorea
South Korea
11 days using the app
FireGroup replied January 26, 2023

Hi Weon,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

August 28, 2022

Perfect translation app and installed directly by Tailor. You can't wish for a better service. Recommend this app to everyone. Top!

Onlinedierenwereld
Netherlands
30 minutes using the app
Edited September 7, 2022

I love this app! Really good translation. The support team did a very good job to help me with the installation and customization!

Stockholmsfoto
Sweden
1 day using the app
August 15, 2022

Tailor was super helpful and the app is super easy to use! We got a translated version of our shop in less than 10 minutes. Amazing!

Evernest-Shop
Germany
6 days using the app
February 2, 2023

GOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOODGOOD

Revopoint 3D
Hong Kong SAR
5 months using the app
FireGroup replied February 6, 2023

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

February 18, 2023

Great app, very helpfull customer service. I had an issue, and they helped me on a Saturday at almost midnight. That speaks volume.

DJURHUUS SCANDINAVIA
Faroe Islands
3 days using the app
FireGroup replied February 22, 2023

Hi Hjalti,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

March 10, 2023

I am very satisfied with the whole support team. Especially from Aurora :) I can use this application in my other works from now on.

Asoss
Austria
2 days using the app
FireGroup replied March 16, 2023

Hi there,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

July 7, 2023

Buen atencion al cliente, el personal es atento y responde en menos de 5min, te ayudan a presonalizar, arreglar, etc. Lo recomiendo.

Planeta Eco 🌍🍂
Spain
About 22 hours using the app
FireGroup replied July 11, 2023

Hi JOSE,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce