Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

April 10, 2023

very quick response when there are any issues and very helpful. And they also try to think of any ways to improve your website and service

Plastic Free Amsterdam
Netherlands
About 4 hours using the app
FireGroup replied April 10, 2023

Hi Ariana,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 26, 2022

BEST TRANSLATION APP ON APPSTORE! Love it. Very fast customer support that really helps me. 5 STARS FOR THIS SERVICE AND FOR THIS GREAT APP

ZITOCASES®
Germany
About 2 hours using the app
May 1, 2023

Thank you Cris for great Support. I had some questions about tools and abo. We weill use trancy in our shop and I will keep you uptodate :-)

BS24 Switzerland AG
Switzerland
13 days using the app
FireGroup replied May 8, 2023

Hi Sandro,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

August 31, 2022

Very good service, quickly helped me solve the problem, thank you very much.Translation and currency switching can be done very conveniently.

nekoaq.com
China
6 months using the app
January 25, 2023

Very practical, the staff are always here to help you go trough any matters and this will help your customers to easily change the language.

Diane von Furstenberg Belgium
Belgium
About 2 years using the app
FireGroup replied January 27, 2023

Hi Greta,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

August 23, 2022

Super app, nem at navigere og effektiv til oversættelsesformål. Super god kundeservice også, de hjælper altid med at løse problemerne hurtigt.

Sanzi Beauty
Denmark
8 days using the app
Edited August 2, 2022

Best customer service I ever have had on an app! Extremely quick and helpfull, thanks a lot team!! :) Thanks a lot FLORA, the best of the best!!

Schmidt-Nagel Canada
Canada
4 months using the app
September 9, 2022

Very simple to use and the assistance is so kind and available with any kind of issue. I have to say that Rosa gave me the best assistance ever!

Il Tuo Artigiano Design
Italy
About 1 month using the app
February 25, 2023

Vani was very helpful, good customer support.
Integrated the translate button for my page, helped me setup the store.
Thanks for awesome service!

Be Frsh
Finland
About 1 hour using the app
FireGroup replied February 28, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

February 25, 2023

Pauline was super lovely and helped me patient to get through the settings. Everything worked out in my favor and the app seems to do a good job

House of Wigs
Germany
About 2 hours using the app
FireGroup replied February 28, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce