Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

July 13, 2022

Really good customer services, neville in particular, it is been very helpful
Super suggested for translation and currency calculator

EVALMECH
Italy
2 days using the app
FireGroup replied July 18, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 30, 2022

Génial, SAV pareil. Je l'utilise pour pouvoir vendre dans le monde entier. Je viens de l'installer et j'attend maintenant les retours.

SoftGun
France
About 2 hours using the app
December 16, 2022

App works great and Rosa provided me with excellent support. Needed to move a language switcher to slide-in menu on the mobile version.

Hidden Hills
Netherlands
3 days using the app
FireGroup replied December 20, 2022

Hi Victor,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

March 22, 2023

very nice support from daisy, she was very helpful and nice, answered all my questions with patience. and the apps also works very good

Klinopur
Austria
About 2 hours using the app
FireGroup replied March 24, 2023

Hi Franz,

I'm Frederick from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy by OneCommerce

Edited July 25, 2022

The customer service is really great! Grace was my contact person and helped me with everything, was fast and reliable. Would recommend!

ON SLICE
Hong Kong SAR
2 days using the app
July 26, 2022

Very good application! Also translation is very accurate!
Molly is a perfect assistant with helping setup the application in our store!

MarineDustrie
Netherlands
About 1 hour using the app
August 4, 2022

J'ai reçu une aide extraordinaire pour mettre l'application en route. Merci John ! Cela est très appréciable quand on ne s'y connait pas.

goobio-and-zen
France
About 3 hours using the app
April 21, 2023

Transcy offers a very efficient service to solve problems quickly. We are very happy with their excellent, fast and personalized service.

Bagages de France
Canada
Over 1 year using the app
FireGroup replied April 25, 2023

Hi Sheila,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

June 7, 2023

Fast and easy translation app. Excellent customer service. Had some trouble with installing the switcher but Giselle helped installing ;)

Brilletjes.nl
Netherlands
About 3 hours using the app
FireGroup replied June 8, 2023

Hi Jan,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

August 9, 2022

Super goed geholpen door de klantenservice met mijn problemen. Er waren twee dingen die ik niet zelf kon oplossen. Binnen no time gefixed!

Be Golden
Netherlands
26 days using the app