Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

March 4, 2023

Perfect customer service EVER! I had trouble with customizing the switcher. Thank god customer service helped me to get it fit on my website! 5/5

Golden art
Finland
About 2 hours using the app
FireGroup replied March 7, 2023

Hi Tomi,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

July 27, 2022

Garlic was amazing, the platform works pretty well even if i don't understand why you have to get the platinum subs. to get out "powered by Transcy"

highnessdistribution
Italy
41 minutes using the app
August 21, 2022

Auf den ersten Blick: Coole App. Schnell eingerichtet. Jetzt müssen noch die vielen Funktionen ausprobiert werden. Und mega Support. Empfehlenswert!

CAPTN Coffee
Germany
About 1 hour using the app
July 26, 2022

Me encanta esta aplicación queda genial en mi pagina web, el asistente me ayudo en todo momento a instalar todo correctamente en mi pagina web gracias

Luxury Wolf
Spain
7 days using the app
August 24, 2022

Muy buena atención al cliente, fácil de usar y muy recomendable. Tiene una plataforma muy intuitiva y con distintas opciones que la hacen muy completa

seven peaks online
Spain
About 2 hours using the app
Edited April 4, 2024

Clara is very nice!good good we love how they assist us throughout our difficulties and problems along the way! will definately share with our friends

FRIKA Nature Collection
Hong Kong SAR
Over 1 year using the app
February 15, 2023

very helpful app and communicative company.
Especially, Iris did a wonderful job for helping me out.
absolutely recommend this app. It helps a lot ~

veryshine.com
South Korea
2 days using the app
FireGroup replied February 16, 2023

Hi Hee,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

July 13, 2022

Great App, great support. Some things could still be easier and streamlined and the translation is not always correct. But there's room for improvement.

Audio Essence
Switzerland
About 1 year using the app
FireGroup replied July 18, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

August 5, 2022

great customer service! They helped me with the set up, customer service was there within minutes and within a hour the entire app was working perfectly

ISANOA intimates
Netherlands
About 3 hours using the app
March 16, 2023

Really kind, quick and nice service from Fanny!! Thank you so much for your help! Love the application by the way , it goes well with the shopify theme.

LABRUTE
Canada
16 days using the app
FireGroup replied March 17, 2023

Hi Kim,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce