Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

June 28, 2023

I need to solve the problem can be very good to help me solve, and the processing speed is relatively fast, very good service.

oqqfitness
China
About 5 hours using the app
FireGroup replied June 29, 2023

Hi Kang,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

September 10, 2022

fast support, great experience so far! had a few issues about placement of the drop down menu and spacing and they resolved it.

Gemtation
Germany
About 4 hours using the app
September 12, 2022

Ich habe die App letzte Woche hinzugefügt, und der Mitarbeiter habe mein Problem schnell und geduldig geholfen. Sehr gute App.

Entratek Shop
Germany
13 days using the app
December 15, 2022

translates perfectly and Zenny from customer service is very helpful, if you have any problems or concerns you can contact them

LucasGiordani
Italy
About 4 hours using the app
FireGroup replied December 15, 2022

Hi Antonio,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

Edited January 4, 2023

アプリの使いやすさはもちろん、サポート対応の明確さとスピードに感動しました。色々と翻訳アプリを使用して試しましたが、Transcyが今のところ一番使いやすく(UI・UX)、サポートのスピードが速いのでおすすめです。(Annieさんありがとうございます!)

SOIE
Japan
About 3 hours using the app
FireGroup replied January 9, 2023

Hi TOTARO,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

January 16, 2023

amazing service, they are proactive and answer rapidly to questions. Also, the app is easy to use and it works well on Shopify.

The Foldable Gaming Chair Company
Canada
5 months using the app
FireGroup replied January 16, 2023

Hi Francois,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

April 26, 2023

Buena traduccion, cumple con una ritmo de traduccion a buena velocidad y permite agregar divisas de una gran cantidad de paises

Aldayah
Panama
8 days using the app
FireGroup replied April 28, 2023

Hi Rene,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

June 12, 2023

Application magnifique indispensable pour une boutique qui cartonne
je le conseille vivement traduction automatique excellente

fitnessflow
France
About 15 hours using the app
FireGroup replied June 20, 2023

Hi Ouissale,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited June 14, 2023

Sempre atenciosos e prontos ajudar a superar todas as nossas dificuldades que temos a lidar com as traduçoes que pretendemos.

ALP Bags
Portugal
5 months using the app
FireGroup replied June 15, 2023

Hi Nuno,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

July 19, 2022

The transcy application plug-in is very convenient and hassle-free to use, allowing you to have more time to operate your store.

YEECHOP
China
6 months using the app