Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,573)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

Edited January 21, 2025

Love how their support team responded so quickly and patiently. App is easy to use as well.

Halo and You
Malaysia
Over 2 years using the app
November 24, 2020

i really love this app and it helps me a lot. i extremely recommand this app for every shgopifyer!!!

balabalahk
Hong Kong SAR
About 1 hour using the app
FireGroup replied November 24, 2020

Hi there,

This is Henry from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Henry
Transcy - Translate Language and Convert Currency

June 27, 2022

Like this app. Still in configuration mode :) Amazing support. Dory was extremely helpful. Thank you

Deluxe Brows
United States
About 2 hours using the app
FireGroup replied July 4, 2022

Hi Darius,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 10, 2022

This app help us a lot. It make our product pricing more easily. Thanks for your effort. :))))))))))

The Future Rocks
Hong Kong SAR
About 2 months using the app
August 21, 2022

Quick and proactive support, even though I installed the app on Sunday. I am impressed!!! Yahooooooo

Vindigo
Sweden
1 day using the app
August 23, 2022

Great app. It's easy to use, edit and navigate and offers really good and helpful customer support.

Dash Coffee
Finland
29 minutes using the app
August 27, 2022

Primer día usando la app, el soporte es bueno patra guiarte en el proceso, espero funcione todo bien

Casa Guapa
Mexico
About 1 hour using the app
September 6, 2022

great app, worthy of money and a great live support. This live support is awsome and the best point

Careshoppro.eu
Germany
About 2 months using the app
January 14, 2023

very helpful and kind customer support , I recommend this Translation app for all E commerce sellers

VenusMosaics
Germany
About 3 hours using the app
FireGroup replied January 16, 2023

Hi Waeil,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

January 20, 2023

I use this app on all my Shopify store, it's amazzzinggg. Great customer service, I highly recommend.

You Boutique
Dominican Republic
13 days using the app
FireGroup replied January 26, 2023

Hi Jean,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce