Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

April 16, 2023

Harwin was so so helpful the best support going! thanks team and look forward to more work with you ALL!

ltwildlife
United Kingdom
8 months using the app
FireGroup replied April 18, 2023

Hi Arnold,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

July 14, 2022

A really good app. It has very professional support and made the translation process very easy and quick!

AXEL 113
Romania
27 minutes using the app
FireGroup replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

July 19, 2022

Great support from Ayden. Very helpful. Very informative on when asking certain questions about this app.

Bolton Engineering Products Ltd - Bearing, Power Transmission & Workwear Supplier
United Kingdom
About 2 hours using the app
April 1, 2023

Special Thanks Vani! for your help to set up all the functions and hope the app work well in the future!

REVERRY
Thailand
About 1 hour using the app
FireGroup replied April 4, 2023

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

December 13, 2022

Very helpful and supportive. Neville guide is very clear, he help me solve a lot of problem on Transcy.

Kapture Travel
Hong Kong SAR
About 2 months using the app
FireGroup replied December 15, 2022

Hi Ching,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 8, 2023

App is great so far. Will explore it more.
Customer service Bo is quiet quick and attentive
I recommend it

Kilimanjaro
Jordan
About 1 month using the app
FireGroup replied March 9, 2023

Hi Mohamed,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

March 29, 2023

Funny and Serenaa have been a great support! The app works perfectly, exactly like we wanted! We recommend

Bricks Masons
United States
2 days using the app
FireGroup replied April 4, 2023

Hi Karim,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

Edited October 18, 2023

Giselle was super helpful, solved my issue in a few minutes. Great Job.

HypeCrewConcept
United Arab Emirates
About 3 hours using the app
FireGroup replied February 28, 2023

Hi Karim,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 31, 2022

thanks shen for guiding me inside the transcy-multiple-languages app overall this app is awesome and amazing

Twenty2Ahead
United Arab Emirates
About 5 hours using the app
August 28, 2022

Really great App, superb set up support thank you Shen.
Perfect Currency and Language integration. Thank You

Aevitas UK
United Kingdom
About 1 hour using the app